Hi, Thanks for the feedback. But does printer autocreation still work properly? I realised when I read Michel's reply that I'd blamed the whole thing on IT Support. I must of course make it clear that it isn't your fault at all ;-) regards, Rick Ulrich Mack Volante Systems ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of IT Support Sent: Thu 2/03/2006 19:06 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: MPS4 - CPSVC hang / login's stuck on "Running Login Scripts" Rick, I've got round the issue by using this workaround http://support.citrix.com/forums/thread.jspa?forumID=86&threadID=67060 not perfect, but allows users to log in ________________________________ From: Rick Mack [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Mack Sent: 28 February 2006 01:26 To: thin@xxxxxxxxxxxxx Subject: RE: [THIN] Re: MPS4 - CPSVC hang / login's stuck on "Running Login Scripts" Hi, Just tracked down our cpsvc issues to an HP Color LaserJet 4650 PS driver. IT support had this printer (no-one else!) so the cpsvc was always fine for everyone else until one of the IT people connected from head office. After that cpsvc was paralysed despite the fact that the cpsvc service was killed and restarted, client printer autocreation was dead from that time on, until the server was rebooted. If you restarted the IMA service and the spooler (and cpsvc) you could get things working again. It's been a while since I've had problems with an HP driver, but looking at the 4650 PS driver, I'd have to conclude it's an ugly piece of software. Always thought that postscript was a much "safer" driver than PCL6 but I'm now prepared to change my mind. We've given Citrix the relevant info, 'cause the cpsvc ought to survive regardless. I'll keep you informed but my guess is we'll be seeing a revised cpsvc shortly. regards, Rick Ulrich Mack Volante Systems ________________________________ From: thin-bounce@xxxxxxxxxxxxx on behalf of IT Support Sent: Sat 25/02/2006 22:28 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: MPS4 - CPSVC hang / login's stuck on "Running Login Scripts" Hi Rick, Thanks for this - Cpsvc.exe says version 4.0.2250.1 is already installed Nik Hunt ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Rick Mack Sent: 24 February 2006 00:49 To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: MPS4 - CPSVC hang / login's stuck on "Running Login Scripts" Hi Nik, We've got a customer in the same boat. But I've got a pretty good idea of the problem. Normally, if you're patched up to hotfix 22 or beyond (2003/PS4), the cpsvc generally behaves itself. However, what happened was that the customer applied the hotfixes, but they didn't take. Seems that cpsvc.exe was busy (hung) and it was never replaced by the hotfixes. When I checked the version of cpsvc.exe it was still the original version rather than the updated version. Checking the event log showed lots of msiinstaller errors because files were busy. Tried a server reboot, then applying R01 and cpsvc was updated, however I suspect some of the other hotfixes didn't install either, leaving the servers in an indeterminate state. We'll try re-applying everything and hopefully that should stabilise things. The experience was a bit of an eye opener because you tend to assume that hotfixes have applied, especially if the hotfix is then shown as installed. But that's not actually the case. It's basically due to pretty poor hotfix packaging that lends itself to broken error handling. Citrix should lift their game because if a hotfix fails to install fully, the hotfix should fail, period. For the present crop of hotfixes, ALWAYS check the application event log to make sure the hotfixes have installed successfully. Otherwise life can get really interesting :-( Anyway, you'll find if you clobber wfshell.exe the login will complete and client printers will still autocreate. regards, Rick Ulrich Mack Volante Systems -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of IT Support Sent: Friday, 24 February 2006 10:26 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] MPS4 - CPSVC hang / login's stuck on "Running Login Scripts" Has anyone found a solution for this issue yet... We've tried all the usual things and patched our servers up, as well as some others (and thanks to those who have contacted me from this list about the problem already) but the problem persists.... Cpsvc crashes regularly - we've set recovery options to restart the service upon failure, which isn't too bad for people logged on already... Every so often the server will refuse any new ica logins, freezing on "running login scripts for the user" When this happens, my workaround is to stop the cpsvc and print spooler services, and then start cpsvc - any frozen logins will continue to log in, however they don't get any printers until they log out / on again. I've torn out so much hair I've hardly any left .... Don't let me go completely bald! :-) Nik ________________________________ This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. ________________________________ ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. ##################################################################################### ##################################################################################### This e-mail, including all attachments, may be confidential or privileged. Confidentiality or privilege is not waived or lost because this e-mail has been sent to you in error. If you are not the intended recipient any use, disclosure or copying of this e-mail is prohibited. If you have received it in error please notify the sender immediately by reply e-mail and destroy all copies of this e-mail and any attachments. All liability for direct and indirect loss arising from this e-mail and any attachments is hereby disclaimed to the extent permitted by law. #####################################################################################