[THIN] Re: MPS4 - CPSVC hang / login's stuck on "Running Login Scripts"

Or Brother ! ;-)

On 3/2/06, Rick Mack <Rick.Mack@xxxxxxxxxxxxxx> wrote:
>
> Hi Michel,
>
> If only the paperless office was real.
>
> Third-party printer drivers that adhere reasonably well to the Microsoft
> Unidriver framework rarely give us problems, with the exception of the need
> to be able to compile the .gpd files to .bud files in the w32x86\3 folder.
> The same goes for most postscript printer drivers.
>
> However the HP Color LaserJet 4650 postscript driver includes 4
> executables (*.exe), a dozen or so DLLs and several configuration files. It
> sucks.
>
> Marketing must be in control again in the HP printer division and common
> sense has gone out the window. Either that or they hired some developers
> from Xerox :-(
>
> regards,
>
> Rick
>
> Ulrich Mack
> Volante Systems
> Level 2, 30 Little Cribb Street
> Coronation Drive Office Park
> Milton Qld 4064
> tel: +61 7 32431847
> fax: +61 7 32431992
> rmack@xxxxxxxxxxxxxx
>
>  -----Original Message-----
> *From:* thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] *On
> Behalf Of *Michel Roth
> *Sent:* Thursday, 2 March 2006 5:04 PM
> *To:* thin@xxxxxxxxxxxxx
> *Subject:* [THIN] Re: MPS4 - CPSVC hang / login's stuck on "Running Login
> Scripts"
>
> Rick,
>
> I cannot count the times a printer driver has wreaked havoc on a client
> environment. Whenever a problem similar like the one you described pops up,
> I would love to remove all the printerdrivers that do not come with the
> Windows install media. Heck, even falling back to just the UPD usually sheds
> a lot of light on the issue. Unfortunately, this way of troubleshooting is
> usually not an option...
>
> Regards,
> Michel Roth
> www.thincomputing.net
>
> On 2/28/06, Rick Mack < Rick.Mack@xxxxxxxxxxxxxx> wrote:
> >
> > Hi,
> >
> > Just tracked down our cpsvc issues to an HP Color LaserJet 4650 PS
> > driver.
> >
> > IT support had this printer (no-one else!) so the cpsvc was always fine
> > for everyone else until one of the IT people connected from head office.
> > After that cpsvc was paralysed despite the fact that the cpsvc service was
> > killed and restarted, client printer autocreation was dead from that time
> > on, until the server was rebooted.
> >
> > If you restarted the IMA service and the spooler (and cpsvc) you could
> > get things working again.
> >
> > It's been a while since I've had problems with an HP driver, but looking
> > at the 4650 PS driver, I'd have to conclude it's an ugly piece of software.
> > Always thought that postscript was a much "safer" driver than PCL6 but I'm
> > now prepared to change my mind.
> >
> > We've given Citrix the relevant info, 'cause the cpsvc ought to survive
> > regardless. I'll keep you informed but my guess is we'll be seeing a revised
> > cpsvc shortly.
> >
> > regards,
> >
> > Rick
> >
> > Ulrich Mack
> > Volante Systems
> >
> >
> > ________________________________
> >
> > From: thin-bounce@xxxxxxxxxxxxx on behalf of IT Support
> > Sent: Sat 25/02/2006 22:28
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: MPS4 - CPSVC hang / login's stuck on "Running Login
> > Scripts"
> >
> >
> >
> > Hi Rick,
> >
> >
> >
> > Thanks for this -
> >
> >
> >
> > Cpsvc.exe says version 4.0.2250.1 is already installed
> >
> >
> >
> > Nik Hunt
> >
> > ________________________________
> >
> > From: thin-bounce@xxxxxxxxxxxxx [mailto: thin-bounce@xxxxxxxxxxxxx] On
> > Behalf Of Rick Mack
> > Sent: 24 February 2006 00:49
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] Re: MPS4 - CPSVC hang / login's stuck on "Running Login
> > Scripts"
> >
> >
> >
> > Hi Nik,
> >
> >
> >
> > We've got a customer in the same boat. But I've got a pretty good idea
> > of the problem.
> >
> >
> >
> > Normally, if you're patched up to hotfix 22 or beyond (2003/PS4), the
> > cpsvc generally behaves itself.
> >
> >
> >
> > However, what happened was that the customer applied the hotfixes, but
> > they didn't take. Seems that cpsvc.exe was busy (hung) and it was never
> > replaced by the hotfixes. When I checked the version of cpsvc.exe it was
> > still the original version rather than the updated version. Checking the
> > event log showed lots of msiinstaller errors because files were busy.
> >
> >
> >
> > Tried a server reboot, then applying R01 and cpsvc was updated, however
> > I suspect some of the other hotfixes didn't install either, leaving the
> > servers in an indeterminate state. We'll try re-applying everything and
> > hopefully that should stabilise things.
> >
> >
> >
> > The experience was a bit of an eye opener because you tend to assume
> > that hotfixes have applied, especially if the hotfix is then shown as
> > installed. But that's not actually the case. It's basically due to pretty
> > poor hotfix packaging that lends itself to broken error handling. Citrix
> > should lift their game because if a hotfix fails to install fully, the
> > hotfix should fail, period.
> >
> >
> >
> > For the present crop of hotfixes, ALWAYS check the application event log
> > to make sure the hotfixes have installed successfully.
> >
> >
> >
> > Otherwise life can get really interesting :-(
> >
> >
> >
> > Anyway, you'll find if you clobber wfshell.exe the login will complete
> > and client printers will still autocreate.
> >
> >
> >
> > regards,
> >
> >
> >
> > Rick
> >
> >
> >
> > Ulrich Mack
> > Volante Systems
> >
> >
> >
> > -----Original Message-----
> > From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> > Behalf Of IT Support
> > Sent: Friday, 24 February 2006 10:26 AM
> > To: thin@xxxxxxxxxxxxx
> > Subject: [THIN] MPS4 - CPSVC hang / login's stuck on "Running Login
> > Scripts"
> >
> >         Has anyone found a solution for this issue yet...
> >
> >
> >
> >         We've tried all the usual things and patched our servers up, as
> > well as some others (and thanks to those who have contacted me from this
> > list about the problem already) but the problem persists....
> >
> >
> >
> >         Cpsvc crashes regularly - we've set recovery options to restart
> > the service upon failure, which isn't too bad for people logged on
> > already...
> >
> >
> >
> >         Every so often the server will refuse any new ica logins,
> > freezing on "running login scripts for the user"
> >
> >
> >
> >         When this happens, my workaround is to stop the cpsvc and print
> > spooler services, and then start cpsvc - any frozen logins will continue to
> > log in, however they don't get any printers until they log out / on again.
> >
> >
> >
> >         I've torn out so much hair I've hardly any left .... Don't let
> > me go completely bald! :-)
> >
> >
> >
> >         Nik
> >
> > ________________________________
> >
> > This e-mail, including all attachments, may be confidential or
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> >
> > ________________________________
> >
> >
> >
> > #####################################################################################
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> >
> > #####################################################################################
> >
> >
> ------------------------------
> This e-mail, including all attachments, may be confidential or
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> any use, disclosure or copying of this e-mail is prohibited.  If you have
> received it in error please notify the sender immediately by reply e-mail
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