[THIN] Re: Intermittent Copy and Paste

Don't know how many servers you have, but one possibility is that it is
disable on one of them and only users on that server who happen to try to
cut and paste notice it!

 

 

Steve Greenberg

Thin Client Computing

34522 N. Scottsdale Rd D8453

Scottsdale, AZ 85262

(602) 432-8649

www.thinclient.net

steveg@xxxxxxxxxxxxxx

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Malcolm Bruton
Sent: Wednesday, August 22, 2007 1:29 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Intermittent Copy and Paste

 

Pascal  

 

Clipboard not broken as such as it works 99% of the time.  Will look at the
other article but with 10,000 machines out there changing INI files is
always difficult.  Whenever is Citrix moving to a complete registry based
configuration for clients.

 

Malcolm

 

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Pascal Bijnaar
Sent: 22 August 2007 15:07
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Intermittent Copy and Paste

 

Check CTX104631 How to Repair Clipboard Functionality

Also check CTX112434 You Cannot Copy Content From a Client Device and Paste
it in a Published Application

Try figuring out what applications they are running at the time this
happens.

If you are using the summary database you can get this information by
running queries against it

 

-PB

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Malcolm Bruton
Sent: Wednesday, August 22, 2007 7:31 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Intermittent Copy and Paste

 

Hi All

 

Got an Issue on Windows 2003 with PS4 running the latest rollup and
hotfixes.

 

We are getting reports that users sometimes cannot Copy and Paste.  Yet to
experience it and cannot reproduce.  Users can't reproduce it either.  

 

Any one offer any suggestions on how to track down/troubleshoot or even
somewhere to start looking.

 

Citrix have an article on this but of course this is based around it never
working vs. our very intermittent problem.

 

Thanks

Malcolm

 

 

image/citrix-gif

image/citrix-jpeg

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