[THIN] Re: IMASRV.EXE is faulting
- From: "Pavlo Ignatusha" <Pavlo.Ignatusha@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Mon, 24 Apr 2006 11:23:51 -0400
Thanks again to everybody responded to my post. We had a conversation
with citrix engineer this morning and he confirmed there is a problem
when you put AAC and PS on the same server. The knowledge base article
will be released soon. For now we will have to move AAC to another
server that is not running metaframe.
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. +1 (613) 732-3675 ext.6150
fax. +1 (613) 732-9986
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Pavlo Ignatusha
Sent: April 21, 2006 11:52 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: IMASRV.EXE is faulting
Gentlemen,
Thanks a lot for your replies. So far the status of this problem is that
Citrix engineers told us never to put AAC on server running a copy
Presentation server. We will have a conference call on Monday to hear
more on this. It may be the culprit because we are only having problem
with 1 out of 3 similar server (same hardware, same windows server and
PS4 but the problem server is also AAC and licensing). For these of you
in the planning stage for your AAC deployment you may want to take this
into account. I will keep you posted about this issue and I seriously
consider Rick's suggestions to spread out farm roles and move to MSDE
datastore.
Tim,
I put the rollup R01 on and it did not help. I hope I will know more
after the call on Monday.
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Tim Mangan
Sent: Friday, April 21, 2006 9:15 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: IMASRV.EXE is faulting
Pavlo,
I was having a similar issue with IMA on a 2k3 )S and PS4 with AAC,
using an SQL data store. My ImaSrv was 4.0.2250.0 but would crash in a
similar (but of course different address). My IMA crash was probably
90% of the time. Eventually I solved it by patching with the Citrix
rollup hotfix R01. So you might look at your hotfixes - although I saw
nothing in the descriptions that lead me to believe they might
help/hurt.
Regards,
Tim Mangan
________________________________
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Rick Mack
Sent: Friday, April 21, 2006 5:39 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: IMASRV.EXE is faulting
Hi Pavlo,
A few comments.
Don't use an Access database for the IMA datastore on one of the
servers.
If you haven't got MS SQL running somewhere, you've probably got MSDE
running to support AAC.
I'd strongly suggest you install MSDE on one of your other non-TS
servers and use something like SQL Enterprise admin or MSDEadmin to
create separate databases (and SQL users) for the Citrix IMA Datastore
and AAC database.
Now move the license server somewhere else and your servers will be more
or less equivalent. This makes support a lot easier, removes a major
point of failure and makes debugging what's going wrong a lot easier.
One of the nice things about PS4 is that debugging IMA is a lot easier.
But first step is to get rid of the Access datastore and make your life
a bit easier.
regards,
Rick
Ulrich Mack
Volante Systems
Level 2, 30 Little Cribb Street
Coronation Drive Office Park
Milton Qld 4064
tel: +61 7 32431847
fax: +61 7 32431992
rick.mack@xxxxxxxxxxxxxx
________________________________
From: thin-bounce@xxxxxxxxxxxxx on behalf of Pavlo Ignatusha
Sent: Fri 21/04/2006 11:59
To: thin@xxxxxxxxxxxxx
Subject: [THIN] IMASRV.EXE is faulting
Hi group,
We have a brand new install of PS 4 on W3K SP1. Hardware is HP Proliant
DL380 G4 4Gb RAM. There are 3 servers and 1 server is datastore (MS
access), AAC and licensing server. Ever since we built that farm we had
intermittent problem when after reboot IMA service would not come up on
this datastore server. Below are the errors we see in the event log
(sorry for the broken table). All attempts to manually start it would
fail as well. Usually it would take about 3 reboots to get this problem
solved. Yesterday it did not come after 6-7 reboots. We had no hotfixes
on that farm but yesterday we put the rollup PSE400W2K3R01 to see if it
fixes this problem (it did not). I put the PSE400R01W2K3002 and after
that reboot ima started. I'm not convinced this hotfix was the reason
IMA started. I looked these errors on internet but there is no apparent
reason for them. Other people have additional errors but these below are
all I'm getting. No other server in the farm experiencing this problem.
Any thoughts? I'm afraid next time I reboot the datastore server I will
not get it up at all.
Time Event ID Source Description
7:34:00 boot started
7:47:41 7001 service control manager -The citrix sma service service
depends on independent management architecture service which failed to
start because of the following error: after starting, the service hung
in the start-pending state
7:47:41 7034 service control manager -The independent management
architecture service terminated unexpectedly. It has done it 1 time(s)
7:34:22 1000 application error -Faulting application
imasrv.exe, version 4.0.1.0, faulting module imasrv.exe, version
4.0.1.0, fault address 0x000793d
7:35:18 0 ctxmsamdeployment -A timeout occurred while
sending the reconfigure event. Future reconfigure events may not be sent
Thanks,
Pavlo Ignatusha
Systems Network Coordinator
Pembroke Regional Hospital
tel. +1 (613) 732-3675 ext.6150
fax. +1 (613) 732-9986
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