[THIN] Re: Down Sessions W2k3Sp2 + CPS4.5fr01
- From: "M" <mathras@xxxxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 29 Feb 2008 20:20:24 -0000
Hi Andrew can i ask what version of Appsense your using ? What version of
Environment Manager are you using ?
M
----- Original Message -----
From: Andrew Wood
To: thin@xxxxxxxxxxxxx
Sent: Friday, February 29, 2008 5:42 PM
Subject: [THIN] Re: Down Sessions W2k3Sp2 + CPS4.5fr01
Sure, but as I say comms appeared fine from the tests done; was thinking
'what other tests might be a good idea'
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Jim Medeiros
Sent: 29 February 2008 17:12
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Down Sessions W2k3Sp2 + CPS4.5fr01
have you considered potential network issues?
On Fri, Feb 29, 2008 at 11:44 AM, Andrew Wood <andrew.wood@xxxxxxxxxxxxxxxx>
wrote:
Hi,
I've got a w2k3sp2 terminal server build with CPS 4.5FR01. All users connect
to published applications - typically simple Office apps - normally just
Outlook.
Occasionally sessions are locking up . new sessions won't start - users see
'authenticating' in the windows logon dialogue. Existing sessions simply lock
up as if there is some processing going on, or the connection has dropped. Lots
of 'down' sessions start appearing.
CPU low, memory use low, redirector not reporting any issues; Disk i/o fine;
redirector fine; doesn't appear to be a 'lack of resource' issue.
Edgesight SP2 is running, there is AV (f-secure 5.55), they've got the MS
Profile Unloader running and they're running hybrid profiles with Appsense.
I've been able to get the issue to happen on a ZDC that only had an admin on.
On disconnecting with the Admin Console running, the console session stayed at
"disconnected"; when attempting to reconnect there was an error message on the
new RDP console session with 'Error: The requested operation cannot be
completed because the terminal connection is currently busy'. New RDP terminal
sessions would start for a period after that - but then they started to hang on
'authenticating', locking up etc. etc.
The down/disconnected session steadfastly refused to be anything other than
that. After a while the Admin console running from another machine would
happily taunt me with showing the 'disconnected' and down sessions on the
server, but refused to show processes. Then it stopped playing altogether.
So..
Has anyone else had a similar problem with that particular error message?
("The requested operation cannot be completed because the terminal connection
is currently busy")
Or, has anyone any additional ideas for investigating the 'down' sessions -
looks to be that a process is refusing to die and that in itself locks up the
creation of new sessions - it even impacts on existing sessions to the extent
of the sessions locking up completely (which in turn go to disconnected, then
'down' and stay there) but finding which process it is proving quite character
building.
Tia.
a.
Andrew
Gilwood CS Ltd
Registered Office : Mount Ashbrooke, Holmland Buildings, Tunstall Road,
Sunderland, UK, SR2 7RR. No. 6099397 England
--
I'm voting for Ron Paul for President
http://www.ronpaul2008.com
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