Unfortunately that article addresses LASERJETS - like most of us - we have to deal with a whole s--- load of deskjets - and HP seems to come up with 4 or 5 new ones every quarter. I'd love to say we don't support deskjets - and XP should with the universal print driver help - but what do you do with the user who hits the Staples and Discount clubs for the inkjet du jour - Any one have a written policy. --------------------------------- Do you Yahoo!? HotJobs - Search new jobs daily now ********************************************** This weeks Sponsor NetX Inc Thin Client NetX Develops XP and NT Embedded Thin Client Solutions, Easy to Configure, Extremely Secure, and Remotely Managed. Check out our recently updated website at http://www.netxinc.com *********************************************** Visit Jim Kenzig of thethin.net at the Emergent Online Booth #26 at Citrix Iforum 2002! Register now at: http://www.citrixiforum.com/registerNow.html *********************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link. http://thethin.net/citrixlist.cfm