Any chance they are using wireless keyboards? From my experience latency doesn't normally cause the mouse to jump around. Matthew Shrewsbury, MCSE+Internet MCSE 2000 CCA Server+ Senior Network Administrator -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Evan Mann Sent: Tuesday, October 04, 2005 11:31 AM To: thin@xxxxxxxxxxxxx Subject: [THIN] Cursor jumping around for WI clients I have a large number of people connecting through an Access Gateway to a dedicated machine that is the zone collector and WI for PS4.0 install. There are 2 app servers currently that serve applications. I am getting reports frm these people that the cursor is jumping all over the place and that switching between screens in prorgams is very annoying. These apps are published at 16bit. I know these are typical things that could be considered latency or bandwidth problems. Is there anything I can check or tweak to help enhance the end users experience?