[THIN] Re: Citrix printer problem
- From: Sohail Qadir <qadir.sohail@xxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Wed, 10 Jun 2009 13:42:44 -0400
Thanks for your reply Carl. You are right I am refering to the client
printers. All the users are part of a security group in the AD and that
group is part of the local admin group.
The problem appears in every app. I have tried it on outlook, word, excell,
Internet explorer.
All the servers have different SID's and I have not created any
Defaultprnflags. The rollup hotfix that is installed is PSE450W2K3r01. As
far as the Ctx_cpsvc recreation tool I have not run it on the server.
I hope I have answered all your questions and once again Thanks for all your
help.
Sohail Qadir
On 6/10/09, Carl Stalhood <cstalhood@xxxxxxxxx> wrote:
>
> I assume you are referring to client printers and not network printers.
>
> Are any of the users "Power Users" or Administrators on the local XenApp
> server?
>
> Does the problem only appear in one app or is it all apps? Is it an issue
> in Internet Explorer or Notepad?
>
> Do all of the servers have different SIDs?
>
> Have you run the ctx_cpsvc recreation tool?
> http://support.citrix.com/article/ctx113554
>
> Have you configured any DefaultPrnFlags?
>
> What rollup hotfix is installed?
>
>
>
> On Wed, Jun 10, 2009 at 11:22 AM, Sohail Qadir <qadir.sohail@xxxxxxxxx>wrote:
>
>> Good Afternoon Everybody,
>>
>> First of Printers are a pain in Citrix. Some of our users have started
>> seeing this issue and I have no idea why some users and not others. We
>> currently have 3 Presentation servers 4.5 in a Farm. They are used for
>> remote access where I publish application and the web server resides in the
>> DMZ. Recently a couple of my users started to notice that once they go to
>> print they see all the printers from all the users which are hundreds of
>> them.
>>
>> The citrix servers reside in an OU which has a group policy that should
>> only allow them to see their own printers installed locally on their box. So
>> far what I have done is I put in one of the application to one server at a
>> time and see if the problem will occur on each server just to eleminate if
>> it was one of the servers that was missbehaving. Then I deleted the user
>> profile on the citrix server and see if the profile was corrupt and Once
>> that is done it works the first time but then it fails again. I did some
>> searches on the net about this particular problem but havent found anything
>> yet . While I am doing my research I thought I will put it out to you guys
>> to see if anyone has seen this problem before.
>>
>> Thankyou in advance.
>>
>> Sohail Qadir
>>
>>
>
>
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