[THIN] Re: Citrix printer problem

  • From: "Minero, Hector B CIV NSWCDD, K55" <hector.minero@xxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 10 Jun 2009 15:48:09 -0400

I think he means they're local admins on their clients, not on the
servers.
If that's true, they shouldn't see all the printers.

_______________________________ 
Hector Minero 

 
 




 

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Jeff Pitsch
Sent: Wednesday, June 10, 2009 1:57 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Citrix printer problem



        Admins automatically see everyones printers.  That is one reason
amongst many that you should never make your users admins on your
servers.
        
        
        On Wed, Jun 10, 2009 at 1:42 PM, Sohail Qadir
<qadir.sohail@xxxxxxxxx> wrote:
        

                Thanks for your reply Carl. You are right I am refering
to the client printers. All the users are part of a security group in
the AD and that group is part of the local admin group.
                 
                The problem appears in every app. I have tried it on
outlook, word, excell, Internet explorer.
                 
                All the servers have different SID's and I have not
created any Defaultprnflags. The rollup hotfix that is installed is
PSE450W2K3r01. As far as the Ctx_cpsvc recreation tool I have not run it
on the server. 
                 
                I hope I have answered all your questions and once again
Thanks for all your help.
                 
                
                Sohail Qadir
                
                 
                On 6/10/09, Carl Stalhood <cstalhood@xxxxxxxxx> wrote: 

                        I assume you are referring to client printers
and not network printers.
                        
                        Are any of the users "Power Users" or
Administrators on the local XenApp server?
                        
                        Does the problem only appear in one app or is it
all apps? Is it an issue in Internet Explorer or Notepad?
                        
                        Do all of the servers have different SIDs?
                        
                        Have you run the ctx_cpsvc recreation tool?
http://support.citrix.com/article/ctx113554 
                        
                        Have you configured any DefaultPrnFlags?
                        
                        What rollup hotfix is installed? 
                        
                        
                        
                        
                        
                        On Wed, Jun 10, 2009 at 11:22 AM, Sohail Qadir
<qadir.sohail@xxxxxxxxx> wrote:
                        

                                Good Afternoon Everybody,
                                 
                                First of Printers are a pain in Citrix.
Some of our users have started seeing this issue and I have no idea why
some users and not others. We currently have 3 Presentation servers 4.5
in a Farm. They are used for remote access where I publish application
and the web server resides in the DMZ. Recently a couple of my users
started to notice that once they go to print they see all the printers
from all the users which are hundreds of them.
                                 
                                The citrix servers reside in an OU which
has a group policy that should only allow them to see their own printers
installed locally on their box. So far what I have done is I put in one
of the application to one server at a time and see if the problem will
occur on each server just to eleminate if it was one of the servers that
was missbehaving. Then I deleted the user profile on the citrix server
and see if the profile was corrupt and Once that is done it works the
first time but then it fails again. I did some searches on the net about
this particular problem but havent found anything yet . While I am doing
my research I thought I will put it out to you guys to see if anyone has
seen this problem before.
                                 
                                Thankyou in advance.
                                 
                                
                                Sohail Qadir
                                 




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