[THIN] Re: Battle of the Thin Clients - Neoware vs. Wyse - Battle of Rapport and eZRemote Manager
- From: "Trevor Fuson" <fuson@xxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Sun, 25 Jul 2004 12:25:43 -0700
Support costs are free, but I would be willing to pay for service if it
meant fixing my problems. I think the support calls that they charge
for are the unsupported products.
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of adamadz
Sent: Friday, July 23, 2004 10:41 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Battle of the Thin Clients - Neoware vs. Wyse -
Battle of Rapport and eZRemote Manager
Great info.. we do have a Unix environment for our back office
processing, so while its not in the scope of this project, we'd like to
have the ability to telnet/ftp/etc to those machines if needed. What's
the tech support costs associated with Wyse? Do they use a
per-incident, contracts, free with purchase? I noticed on their site
that says "some support calls may have an associated fee." Thanks
again.
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