Hello We run Word 2000 under Citrix XPe FR2 and Windows 2000 Server SP2 and we have users who opens a saved documents and without the user doing anything, it changes from normal view to outline view and makes all sorts of formatting changes -- add page breaks etc. and sections become totally garbled. This does not happen all the time but has happend to several users on a number of occassions. Grateful for any help and advice. Regards Frederick R. Pabia Calgary Public Library 616 Macleod Trail SE Calgary, Alberta T2G 2M2 Canada FPabia@xxxxxxxxxxxxxxxxxxxxxxxx The information contained in this e-mail is confidential and may be subject to legal professional privilege. It is intended solely for the addressee. If you receive this e-mail by mistake please promptly inform us and then delete the e-mail and destroy any printed copy. You must not disclose or use in any way the information in the e-mail. There is no warranty that this e-mail or any attachment is error or virus free. It may be a private communication and if so, does not represent the views of the Calgary Public Library. ******************************************************** This weeks sponsor - RTOSoft TScale Complaints about applications response time - DO SOMETHING ABOUT IT! TScale 2.0 improves applications response time and increases terminal server capacity. Really get MORE from your existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=130 ********************************************************** Useful Thin Client Computing Links are available at: http://thethin.net/links.cfm For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thethin.net/citrixlist.cfm