[the-facts-machine] Re: Victor Reader Stream
- From: Steve <pipeguy920@xxxxxxxxx>
- To: <the-facts-machine@xxxxxxxxxxxxx>
- Date: Mon, 23 Mar 2015 12:21:34 -0400
Ok, this is Gabe a.k.a. Steve from Humanware (yeah, right)!
It sounds like this is a software issue. I would recommend performing
a profile reset. The profile reset will cause you to lose any
bookmarks you have created and you will lose your place in any books
you are currently reading. In order to perform the profile reset start
with your stream turned off and the SD card removed. Then, hold
down the bookmark button and the number 5 button along with the power
button. When you hear the beep of it coming on let go of all
three buttons. You should hear a message about creating
new profile and then the welcome to victor reader message. When
you hear the welcome message you can insert your SD card and it should
now be working properly.
Take my advice, if you dare, I don't use it anyway.
Steve
Lansing, MI
----- Original Message -----
From: Dr. Ronald E. Milliman]\\`
To: the-facts-machine@xxxxxxxxxxxxx
Sent: Monday, March 23, 2015 12:10 PM
Subject: [the-facts-machine] Re: Victor Reader Stream
This sounds so terrible, but I do not remember the three keys I had to press,
all at the same time to do the profile reset. The tech told me if that didn’t
solve the problem to call them back, and then, he added parantheticaly, “Oh,
also, I forgot to mention that your bookmarks won’t be there either.” That
irritated and rattled me a bit. I asked if there were any other things changed
I needed to know about, and he said he didn’t think so, but since then, I have
discovered other settings that I had to reset, like the date and time, and I
also had to change the clock from 24 hour setting back to 12 hour setting, etc.
Ron
From: the-facts-machine-bounce@xxxxxxxxxxxxx
[mailto:the-facts-machine-bounce@xxxxxxxxxxxxx] On Behalf Of Richard McKinley
Sent: Monday, March 23, 2015 10:50 AM
To: the-facts-machine@xxxxxxxxxxxxx
Subject: [the-facts-machine] Re: Victor Reader Stream
How do you do a profile reset? In case I ever have to.
On Mar 23, 2015, at 10:32 AM, Dr. Ronald E. Milliman]\\` <rmilliman@xxxxxxx>
wrote:
Re the problems I’m having with my VR Stream… I talked to Humanware tech and
the fellow had me do a profile reset, which seemed to possibly solve some
issues, but it also created several other annoyances, e.g. it deleted all of my
bookmarks and some other settings and created some problems that I didn’t have.
So far, it doesn’t seem to just shut down on its own so maybe that is resolved.
However, I’m not 100% certain. Now, when I delete a podcast subscription, it
locks up my VR Stream, and I have to turn it off and then, re-boot it. I don’t
think it was doing that before the Humanware tech guy had me do a profile
reset. I have automatic updates turned on, but as suggested, I think I’ll turn
that off and just check from time to time for updates. Besides, usually someone
here tells us when there are updates.
Ron
From: the-facts-machine-bounce@xxxxxxxxxxxxx
[mailto:the-facts-machine-bounce@xxxxxxxxxxxxx] On Behalf Of Michael G
Sent: Monday, March 23, 2015 1:36 AM
To: the-facts-machine@xxxxxxxxxxxxx
Subject: [the-facts-machine] Re: Victor Reader Stream
Hello Ron,
The flash memory in the Stream will maintain all your stored content much
like a portable flash drive does. No power is needed to preserve information
stored.
Another possability that occured to me regarding how your stream is
behaving, might involve updates. Do you have automatic updating turned on? If
it detects that an update is available, it might just be performing a download
and install. Usually it prompts you to have the stream plugged in when an
update is going to take place.
I purchased 2 batteries with my new stream, and alternate using them
about every 2 weeks. One thing I notice when taking the battery out for a
longer period of time, I lost my podcast srbscriptions, and saved radio
favorites. You can save these lists of subscriptions and radio feeds to the SD
card. If you do this, you can restore them if they are lost. Just use the 7
key while you are on-line, and advance through the menues there until you reach
the "save subscriptions," or update sellection. You can toggle automatic
updating on or off. I prefer to have it off, and choose the best time to do
updates. If your stream is still under warrantee, and keeps doing what you
describe, I would contact Humanware about the problem. The first streem I
bought started crashing on me after one year, and they wouldn't do anything
about it because the warrentee had expired. They told me it would cost more to
fix it than it would to buy a new one. When talking with their support about
the problems I was having with the Victor stream, they had me try a three
button key combination to reset the stream. I don't remember what numbers or
buttons they told me to hold down all at the same time to perform a complete
reset. Doing this erased all my keys, and didn't fix the problem. The first
Victor stream I baught several years ago was never dropped. It was always
handeled carefully. It started showing intermittent problems within months
after I bought it. But not often enough. I thought it might be a bad battery,
so baught another one. The new battery helped for a while, but then it started
crashing again. By that time its warranty was expired. The Victor Stream is a
well designed product, but Humanware does sell an occasional lemmon. And when
they do, they didn't seem very motivated to make it right. Hope you let us
know how things turn out for you.
Michael G
----- Original Message -----
From: Dr. Ronald E. Milliman]\\`
To: the-facts-machine@xxxxxxxxxxxxx
Cc: 'For blind ham radio operators'
Sent: Friday, March 20, 2015 9:10 AM
Subject: [the-facts-machine] Victor Reader Stream
The recent upgrade for the VR Stream fixed many of the annoying problems we
were having with it, but I have one problem that is beyond annoying that I
wonder if anyone else is encountering. My VR Stream just shuts down sometimes
on its own. By shut down, I mean it just stops working, but it does not
completely shut off. The little green light is still on indicating it is still
powered up, but otherwise, it is completely dead. There is absolutely nothing I
can do to bring it back to life, except just wait for it to completely turn
off, and then, I can boot it up, and it will work just fine again. This shut
down most often happens when I am going through the status menu to see how much
battery charge is left or if it is downloading any podcasts, how much memory I
have left, etc. However, yesterday I was listening to a Ham Nation podcast and
it just shut down. Again, when I say shut down, I do not mean it turns
completely off by powering down. The little green light is still on, indicating
it is still powered up. It just stops functioning.
Anyone else having this problem?
Ron
Other related posts:
