Sony has a 900 number for non authorized servicers, 900-733-7669. Jim Myers Telrad Electronic Services Co. Fort Wayne, IN 46815 jr.myers@xxxxxxxxxxx 260-432-4486 Fax and Voice Fax is always on ----- Original Message ----- From: "Larry" <schntv@xxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Thursday, May 02, 2002 10:07 AM Subject: [TechAssist] Sony KV27FS12 buttons dont work Very strange symptom, 2000 model The remote works normal if I hold any button on set. There were no spills and I removed the set keyboard and still no remote action. the power button is the only one that works on the set. also just discovered that the remote will go to setup, service mode, with out holding a button on the set. I did the 8 reset, but no help. I am not Sony authorized. Is there any number I can call to talk to Sony? Thank you, Larry -- Schneider TV & Electronic Inc. 5415 N. Wooster ave. Dover, Ohio 44622 www.geocities.com/schntv2000/ 330-343-0768 FCC. first class & Extra class K8WLY ------------------------------------------ To REMOVE your email address, click here: http://www.tech-assist.org/unsubb.html ------------------------------------------ ***NEW*** Tips Added Instantly!!!*** Submit Repair Tips here: http://www.tech-assist.org/secure/tip/ ------------------------------------------ To REMOVE your email address, click here: http://www.tech-assist.org/unsubb.html ------------------------------------------ ***NEW*** Tips Added Instantly!!!*** Submit Repair Tips here: http://www.tech-assist.org/secure/tip/