To access the service menu you make sure the set if off first. Push Mute--1--8--2--Power on remote and the set will start in the service mode. The trouble is that I just looked at the manual and there is no mention of an adjustment dealing with the sound. It will come up with a screen eg. ADJUSTMENT TEST PATTERN SET OPTION BYTE FACTORY RESET Adjustment will be highlighted first, push the volume to enter the actual service mode and another screen will show. There is an item at the bottom right corner which states SVC: MUTE. I do not know what this is all about and the book says nothing about it either. To exit the Service Mode, just press Menu twice and then power to get into standby. Now you are safe. Hope this helps. Wilf Blakey Blakey TV,Kirkland Lake,Ont wblakey@xxxxxxxxxxxxxxxx ----- Original Message ----- From: "Jerry" <geiting@xxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: August 7, 2002 8:25 AM Subject: [TechAssist] Samsung TXD1372 service menu > 13" Samsung model TXD1372 TV has very low audio. Traced problem to transistor on audio line to output ic that is controlled by the micro. Disconnecting the base of this transistor restores sound. There isn't any option in the customer menu for turning off the speaker. My question, how do you access the service menu on this set or is there a system control reset procedure? Thanks. > Jerry Eiting geiting@xxxxxxxxxx > Christians Electronic Service > Piqua, Ohio > > > > ------------------------------------------ > To REMOVE your email address, click here: > http://www.tech-assist.org/unsubb.html > To CHANGE your email address, click here: > http://www.tech-assist.org/change.html > ------------------------------------------ > ***NEW*** Tips Added Instantly!!!*** > Submit Repair Tips here: > http://www.tech-assist.org/secure/tip/ > ------------------------------------------ To REMOVE your email address, click here: http://www.tech-assist.org/unsubb.html To CHANGE your email address, click here: http://www.tech-assist.org/change.html ------------------------------------------ ***NEW*** Tips Added Instantly!!!*** Submit Repair Tips here: http://www.tech-assist.org/secure/tip/