Thanks Glen, I just got off the phone with Sencore and ordered one. This will clear up the confusion for all of us who have chipper checker. Also thanks to Bob @ Lakeside TV. I was sure there was a cable for it and some one knew what I needed. Thomson needs to create new documentation/manual every time they come out with a new chassis for CC. Thanks again Jason Moutons Electronics ----- Original Message ----- From: <tvservice@xxxxxxxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Thursday, March 11, 2004 5:24 PM Subject: [TechAssist] Re: RCA ITC222 and chipper check//Crossover cable > This is a reply I got today about the cable for ITC222 > > > The 222 chassis has a unique 2 row 10 pin connector. To connect the TECI 1 > to this chassis you need a short adapter cable which is available from the > Sencore service parts department. The part number is 39G1095. The cost is > $9.95 Please call 1-800-736-2673 ext. 418 to order. > > Regards, > Glen > > Robert > tvservice@xxxxxxxxxxxxx > H & H Electronics Inc > Dallas, TX > > ----- Original Message ----- > From: "Lakeside TV" <lakesidetv@xxxxxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Thursday, March 11, 2004 12:04 PM > Subject: [TechAssist] Re: RCA ITC222 and chipper check//Crossover cable > > > > Jason > > Apparently when we called Sencore and told them what chassis this was > for, at that time one cable was on backorder. Several days later the whole > kit arrived with pc board and 4 cables. You may want to give them a call. > > > > Bob Norcross > > Lakeside TV Service, Inc. > > Clinton Township, MI 48038 > > Lakeside TV <lakesidetv@xxxxxxxxxxxxx> wrote: > > Fellow Techs, > > First sorry for the long post. Here's my experience with the ITC222. Set > came in dead. Would pulse three times at turn on. Ordered CCAB3686 TECI1 > board and cables from Sencore. With the TECI1 board use the 7 to 10 pin > adapter cable that comes with it. Connect on the back of the set below the > RF connector where it says "for factory use only". Ran CC. Gave a Code 33 - > deflection safety circuit active or BV500 not connected. Basically, turns > out a pincushion problem (which will shut the set down) is the problem in > this case. Scoped pin cir. (called E-W)waveform severely distorted. All > components checked normal. Called RCA Tech line.Tech said "couldn't find the > cause of the problem, right?, We'll just give you an authorization # for the > board." Apparently they have been giving out a lot of these boards. Will > post final results when the board arrives. > > Bob Norcross > > Lakeside TV Service Inc. > > Clinton Township, MI 48038 > > walter wood wrote: > > Yes, an eithernet crossover cable IS needed for the > > ATC311. > > But, what no one and no manual told us up front was > > there was another adapter needed for the > > convergence etc. > > Then, they admitted that the adaptor was needed, > > but that no one had built it yet. > > At this time, the sets were 12 to 18 months old. > > Sencore blames Thomson and Thomson blames Sencore. > > It finally was available about Oct. of 2003, and > > still did not work. > > I believe that this the same adaptor that you need > > to use on the ITC222. > > Apparently, they forgot to put a plug on the > > chassis for it. > > Good luck > > Walter > > By the way, we've dropped Thomson as a product to > > sell, and no longer do warranty work for them. > > Life's too short!!! > > --- Mouton's Electronics > > wrote: > > > Walter > > > I have used CC for some years and it works fine > > > for me. However I have not > > > used it on the ATC311. It uses a crossover cable > > > for the ethernet port. I do > > > remember all of the post on that one and it was a > > > topic of discussion when I > > > went to the Thomson ASC school back on Oct. They > > > insisted it worked and he > > > said he did several himself before leaving for > > > our meeting. I myself have > > > not had the opportunity to do it so I don't know > > > any of the potential > > > problems one would run into on that chassis. > > > > > > My problem has scattered info on it on there > > > website and CC users manual. > > > They don't seem to update it often enough or > > > carefully enough for a tech to > > > use the software proficiently. > > > > > > I just figure since so many people was having > > > trouble with this chassis > > > someone had to get a straight answer from Thomson > > > about on how to align it > > > with CC before I spend a whole day on the phone > > > with them. The call I made > > > today they wouldn't even let me stay on > > > hold....due to the volume of calls > > > they said call back later. > > > > > > Jason > > > Moutons Electronics > > > > > > ----- Original Message ----- > > > From: "walter wood" > > > To: > > > Sent: Wednesday, March 10, 2004 10:21 PM > > > Subject: [TechAssist] Re: RCA ITC222 and chipper > > > check > > > > > > > > > > Jason; > > > > yours is the second request on this matter I've > > > > seen lately. > > > > I don't have an answer. > > > > I fought with Sencore and Thomson for 18 months > > > on > > > > the ATC311 chassis. > > > > The e-mails are all in the archives i'm sure. > > > > Truth is, I've never gotten Chipper Check to > > > work > > > > with anything!!! > > > > I've done all the up dates, and run all the > > > > diagnostics, and accordingly, it's working up > > > to > > > > specs. > > > > But, It doesn't work. > > > > Biggest waste of time and money I've ever seen. > > > > Just a thought, maybe it's speaking Chinese. > > > > Walter > > > > --- Mouton's Electronics > > > > > > > wrote: > > > > > Ok, Where is the big "mystery connection". > > > > > Chipper check say to use the MM101 TECI1 > > > > > connector that I had to order from Sencore > > > but > > > > > since the CC doesn' t have complete setup > > > > > instructions to connect CC to the ITC222 I > > > have > > > > > no idea where to connect it to the chassis. I > > > > > have read others say they have changed the > > > SSB > > > > > board, so if you changed one I would hope you > > > > > used CC to download and reinstall the values > > > to > > > > > the new module. Or has everyone realigned > > > this > > > > > chassis manually, I hope not, that would be > > > > > painful;) > > > > > So, I would like to know if anyone knows > > > where > > > > > the connection is or has everyone been doing > > > it > > > > > manually? I will have to change the SSB board > > > on > > > > > one I am looking at now. > > > > > > > > > > Thanks in advance > > > > > > > > > > Jason > > > > > Mouton's Electronics > > > > > > > > > > > > > > > > > > > > > > > > > > > > > -------------------------------------------------------------------------- > > > --- > > > > > Lost Password: > > > > > http://www.tech-assist.org and select "Login > > > > > Problems?". > > > > > Email Archives: > > > > > //www.freelists.org/archives/techassist/ > > > > > > > > > > > > ===== > > > > Walter Wood > > > > Future Tech Home Center > > > > 2786 Hwy. 43 N. > > > > Lawrenceburg Tn. 38464 > > > > 931-829-3337 > > > > Fax 931-829-4044 > > > > mailto:wwood_38478@xxxxxxxxx > > > > > > > > __________________________________ > > > > Do you Yahoo!? > > > > Yahoo! Search - Find what you're looking for > > > faster > > > > http://search.yahoo.com > > > > > > > > > > > > > -------------------------------------------------------------------------- > > > --- > > > > Lost Password: > > > > http://www.tech-assist.org and select "Login > > > Problems?". > > > > Email Archives: > > > > //www.freelists.org/archives/techassist/ > > > > > > > > > > > > > > > > > > -------------------------------------------------------------------------- > --- > > > Lost Password: > > > http://www.tech-assist.org and select "Login > > > Problems?". > > > Email Archives: > > > //www.freelists.org/archives/techassist/ > > > > > > ===== > > Walter Wood > > Future Tech Home Center > > 2786 Hwy. 43 N. > > Lawrenceburg Tn. 38464 > > 931-829-3337 > > Fax 931-829-4044 > > mailto:wwood_38478@xxxxxxxxx > > > > __________________________________ > > Do you Yahoo!? > > Yahoo! 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