[TechAssist] Re: RCA ATC 311 questions
- From: "Phillip R. Hull" <phil245@xxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Thu, 18 Sep 2003 14:47:46 -0400
Have you checked the Thomson web site.
http://www.thomsonnetwork.com/unprotected/Dynamic/1,5078,-A193D968ECE9F4CCE0339DFEEACCF4CC,00.html
You can search under product information for tips. There is a way to
contact tech support thru the web site with e-mail.
I have had bad splitters but not the problems you mention. I hope you have
a user ID and password.
Phillip R Hull STET
phil245@xxxxxxxxxxxxx
FAX 517--569-3075
Professional Technicians only
----- Original Message -----
From: "Wayne Vanaman" <Wayne@xxxxxxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Thursday, September 18, 2003 2:17 PM
Subject: [TechAssist] RCA ATC 311 questions
> Model HD52140yx4
> Chassis ATC311
> I have two identical units with different problems.
>
> Unit 1
> Splitter failed, burning R14705. Replaced parts. Unit would not
converge.
> I replaced the convergence sensors and the sensors cable. Now unit will
not
> converge in 1080i. Other modes are good.
>
>
> Unit 2, talked to customer but have not seen the set yet.
> Customer has LAN in home, set is connected to the LAN.
> Problem 1 Intermittantly the set will display "Fatal Error". Unit locks
up
> except that the mouse curser works, but the unit must be unplugged to
reset.
> Problem 2 TV will intermittantly place the big pic in a PIP window, and
> bounce back and forth between big and little picture. One of the pictures
> will be blank and the other will be the original source. I told the
> customer to remove the batteries from the remote and see if the problem
> persists.
>
> I have only see a half a dozen of these units, all have had only
> splitter/resistor problems.
>
> Any ideas welcomed.
>
>
> Wayne Vanaman
> Omega Electronics
> 6904 W Fairfield Dr
> Pensacola, Fl. 32506-3310
>
> Wayne@xxxxxxxxxxxxxxxxxxxxx
> WWW.PensacolaTVRepair.Com
>
> 850-456-5995 voice
> 850-458-6369 fax
>
>
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