[TechAssist] Re: Philips M8

  • From: "Dave Huston" <DaveHuston@xxxxxxxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Sun, 27 Jan 2002 21:27:55 -0500

Mark,
If you're Philips authorized replacing the entire chassis cba is what I
would do.  If it's still under warranty, why waste your time and probably
anger your customer? I checked and Philips Parts Store shows they have this
board (#313917887921) in stock.
Dave
----- Original Message -----
From: "mark brock" <brock@xxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Sunday, January 27, 2002 9:49 PM
Subject: [TechAssist] Re: Philips M8


>
> This is such a mess and this customer bought this set less than 30 days
ago,
> I'm going to replace the etire pc board and hope for the best,
> brock
>
> -----Original Message-----
> From: Dennis Viereck <wa6ati@xxxxxxxxxxxxxx>
> To: techassist@xxxxxxxxxxxxx <techassist@xxxxxxxxxxxxx>
> Date: Sunday, January 27, 2002 8:53 AM
> Subject: [TechAssist] Re: Philips M8
>
>
> >
> >Were you able to get the option bytes setting from Phillips? I fought
with
> them
> >over a month ago and finally had them to agree to send me the Option
Bytes
> >codes and the Microprocessor to model list.
> >
> >They wanted me to call them each time we received a microprocessor that
> caused
> >the set to lost features. You probably know how much fun it is to call
> >Phillips.
> >
> >You will also need the special programming remote to set the Option
Bytes.
> >
> >If you do not have the Option Bytes I can E-mail it to you.
> >
> >Dennis Viereck
> >
> >kwtv wrote:
> >
> >> no question about it i have shanged at least 30 of these micro
processors
> >> for the same reason especially if they are toshiba made tmp. Ken
> >> ----- Original Message -----
> >> From: "al m" <ampm@xxxxxxx>
> >> To: <techassist@xxxxxxxxxxxxx>
> >> Sent: Friday, January 25, 2002 8:06 AM
> >> Subject: [TechAssist] Re: Philips M8
> >>
> >> >
> >> > long time ago when they came out with the L1/4 chassis when the micro
> >> heated
> >> > up it put on the screen some sort of hiroglifics(don't laugh at the
> >> > spelling) spray the micro with freeze spray and see if it goes away
> >> > al marquardt
> >> > ampm@xxxxxxx
> >> >
> >> >
> >> > ----- Original Message -----
> >> > From: "mark brock" <brock@xxxxxxx>
> >> > To: <techassist@xxxxxxxxxxxxx>
> >> > Sent: Friday, January 25, 2002 8:51 AM
> >> > Subject: [TechAssist] Philips M8
> >> >
> >> >
> >> > >
> >> > > model MS3650C  Chassis 36M8007603,  can't see the problem but
> customer
> >> > says
> >> > > will have odd letters scroll across the screen from left to right
at
> >> > bottom
> >> > > single line and when this happens there is no function that will
> work,
> >> > She
> >> > > has to unplug it to reset it.  like its in a program mode or
> something,
> >> > I
> >> > > showed her  closed caption,  she new about it  and thats not it.
> >> anyway
> >> > > was a  Christmas present so brand new,  very large,  and I've no
clue
> >> what
> >> > > is up,  any one seen this or have an idea before her 90 mfg.. is up
?
> >> > > thanks in advance
> >> > > brock
> >> > > Brock Electronics
> >> > > R.R.4 box 237
> >> > > Independence Ks. 67301
> >> > > 316-331-0235
> >> > > fax  331-7191
> >> > > brock@xxxxxxx
> >> > > mailto:brock@xxxxxxx
> >> > >
> >> > >
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