[TechAssist] Onkyo DVD Player - DV-C602 - Disc Error
- From: "David Lessard" <mr_fixit@xxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Tue, 5 Aug 2003 16:33:46 +0100
Hello Again Techs,
This unit displays "disc error". Once in awhile it will successfully
read a DVD but even then it takes almost 20 seconds before it can
actually reads the TOC off the DVD, same problem with audio CD's. I'm
aware of the laser assembly "ribbon cable" issue. Question: Is it
possible that the ribbon cable is causing this problem because it would
seem to me that if the cable was disconnected that the DVD's wouldn't
read at all. Second question: Is anybody out there authorized Onkyo?
According to Onkyo there is a service bulletin which talks about a
firmware upgrade (2.40) (and the cable issue). Apparently this model has
problems reading multilayer DVD's. This upgrade is supposed to take care
of that and is available to authorized service depots only. This unit
belongs to my mother and she is quite fond of it - I'd appreciate any
help on fixing this problem. I hope I don't need a remote to fix this
problem because her toy poodle ate that years ago.
Thanks in advance,
David Lessard
Alexandria, Ontario. Canada
mr_fixit@xxxxxxxxxxxx
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