Jim. I am running Windows XP. The instructions with the new modem did not mention drivers. I did get an installion CD with it. Max Bonnell Bonnell TV Robinson, IL Sender: techassist-bounce@xxxxxxxxxxxxx From: jr.myers@xxxxxxxxxxx(Jim=A0Myers) Date: Sat, Nov 20, 2004, 10:25am (CST+1) To: techassist@xxxxxxxxxxxxx Subject: [TechAssist] Re: Hp Pavillion 500 - will not detect modem Reply=A0to: techassist@xxxxxxxxxxxxx What OS and which version? Did you remove old modem drivers from Control panel/system/hardware? (assuming Windows) Did you install drivers for the new modem? ********************************************** Since 1972 Jim Myers Telrad Electronics Fort Wayne, Indiana Old TV Man wrote: When i got to outlook express and click connect I get this message "could not detect modem. It may be in use, turned off, or not installed properly". I replaced the modem and still get the same message. Any help from you computer whiz's? Max Bonnell Bonnell TV Robinson, IL ---------------------------------------------- ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/