[TechAssist] Fw: Computer problem: Mainboard upgrade trouble
- From: "Chris Gorsch" <cgorsch@xxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Sun, 29 Dec 2002 22:49:16 -0600
HAPPY NEW YEAR!
BLESS AMERICA, PLEASE GOD!
SKI-CHRIS GORSCH
ZACHARY, LA.
cgorsch@xxxxxxx If Replying, Please Include Copy of Message
==========================================
Your body cannot heal without play.Your mind cannot heal without
laughter.Your soul cannot heal without joy. - C. R. Fenwick
----- Original Message -----
From: "Stephen Gorsch" <stephen@xxxxxxxxxx>
To: "Chris Gorsch" <cgorsch@xxxxxxx>; <abevilac@xxxxxxxxxxxxx>
Sent: Sunday, December 29, 2002 12:43 PM
Subject: RE: [TechAssist] Computer problem: Mainboard upgrade trouble
http://support.microsoft.com/default.aspx?scid=kb;en-us;122926 : is the link
to this article.
Troubleshooting Stop 0x0000007B or "0x4,0,0,0" Error
The information in this article applies to:
* Microsoft Windows 2000 Server
* Microsoft Windows 2000 Professional
* Microsoft Windows NT Workstation 3.5
* Microsoft Windows NT Workstation 3.51
* Microsoft Windows NT Workstation 4.0
* Microsoft Windows NT Server 3.5
* Microsoft Windows NT Server 3.51
* Microsoft Windows NT Server 4.0
* Microsoft BackOffice Small Business Server 4.0
* Microsoft BackOffice Small Business Server 4.0a
This article was previously published under Q122926
SYMPTOMS
When you restart your computer, you may receive one of the following error
messages:
STOP: 0x0000007B Inaccessible Boot Device
Setup has encountered a fatal error that prevents it from continuing.
Contact your software representative for help. The following status codes
will assist them "0x4, 0, 0, 0"
CAUSE
This problem may occur if one or more of the following conditions exists:
* Your computer is infected with a boot sector virus.
* A device driver required by your boot controller is not configured to
start at boot time or is corrupt. If during a WINNT /B installation no mass
storage device was detected.
* A resource conflict exists between the boot controller and another
controller in the system or between SCSI devices.
* Drive translation is not being performed or was changed.
* The boot volume is corrupt and cannot be mounted by Windows NT.
* Information in the Windows NT registry about which device drivers load at
start up is corrupt.
* If this error occurred during Windows NT Setup while reading Windows NT
Setup floppy disk 2, you may have the Drive Swapping option enabled in your
computer BIOS.
* Using winnt /b as the installation method may present a timing issue for
the disk controller. The controller is not given enough time to respond and
identify itself and is therefore detected incorrectly or not at all.
* If you run Setup from a bootable SCSI CD-ROM drive, you receive a STOP 7B
error message because Setup does not allow you to add a third-party SCSI
driver when you boot from the SCSI CD-ROM.
RESOLUTION
To resolve this problem, use the appropriate method:
Method 1
Check any diskettes for viruses that may have been used in the computer
since the last time you were able to successfully restart Windows NT.
NOTE: You may need to use more than one brand of virus detection software to
detect and remove various viruses.
If a virus has infected the Windows NT computer and a virus detection
program cannot remove the virus and repair the system, you will have to
reinstall Windows NT. For more information on how to protect the boot sector
from viruses in Windows NT, see the following article in the Microsoft
Knowledge Base:
ARTICLE-ID: 122221
TITLE : How to Protect Boot Sector from Viruses in Windows NT
Method 2
Windows NT requires a mini-port driver to communicate with the boot
controller. If the device driver is corrupt or incompatible with your
controller, you can replace it by copying a new drive to the
%systemroot%\system32\drivers folder or through the Emergency Repair
process. On computers running on a SCSI controller or ATAPI enabled systems,
SCSIPORT.SYS and DISK.SYS (Windows NT 4.0 only) device drivers are also
required to successfully boot.
If you attempt a "WINNT /B" installation, you may receive a STOP 0x7B before
mass storage detection takes place. To work around this, when the computer
reboots after the initial file copy, press F6 as soon as "Setup is
inspecting your computers hardware configuration" is displayed. This will
allow you to add a mass storage device at the very beginning of text mode
setup.
ARTICLE-ID: 125933
TITLE : STOP 0x0000007B: Inaccessible Boot Device After Removing CD-ROM
ARTICLE-ID: 164471
TITLE : Replacing System Files Using a Modified Emergency Repair Disk
Method 3
If an IRQ or I/O port address conflict exists between your boot controller
and another controller in the system, Windows NT will either hang or stop
with the Stop 0x0000007B error message. If you recently added new hardware,
remove the new hardware or re-configure it so it does not conflict with the
resources of any other installed controllers.
Check the SCSI chain for proper termination. Remove any non-essential SCSI
devices or check to ensure each SCSI ID is unique.
ARTICLE-ID: 102651
TITLE : Required Settings for Adaptec 1510 SCSI Host Adapter
Method 4
The Windows NT Boot partition must exist within the first 1024 cylinders of
the boot device. This is due to restrictions of the INT-13 BIOS call used to
start the operating system. Check your CMOS settings for LBA support on IDE
based systems, or your SCSI controllers BIOS settings for enabling drive
translation for drives greater than 2GB.
ARTICLE-ID: 114841
TITLE : Windows NT Boot Process and Hard Disk Constraints
Method 5
If the file system is corrupt and Windows NT cannot mount the boot volume
during start, move the drive to another machine running Windows NT and run
the CHKDSK command on that drive. Alternately, attempt to create a parallel
installation of Windows NT on the drive in a separate directory. The Windows
NT Setup program checks the integrity of the volume prior to copying files
and may fix some problems.
Method 6
If the SYSTEM Hive in the Windows NT registry is corrupt, it may prevent
Windows NT from loading the Mini-port device driver required by the boot
controller. To resolve this problem, use one of the following methods:
* Start from the three Windows NT setup disks and use the Repair utility.
When prompted, select to inspect registry files, and then only replace the
System Configuration Registry hive. This hive contains information about
which device drivers and services start during start up.
* Install a parallel copy of Windows NT into a separate directory, and then
use Registry Editor to modify the System hive in the Windows NT registry to
correct the invalid or missing information.
ARTICLE-ID: 165748
TITLE : How to Disable a Service or Device that Prevents NT from Booting
Method 7
Many computers are equipped with a 5.25-inch and a 3.5-inch floppy diskette
drive in one single unit. When you install Windows NT on a computer with
this floppy drive unit, the STOP 0x7B error message may appear during Setup
while Windows NT Setup disk 2 is being read. To resolve this problem,
disable the Drive Swapping option in your system BIOS. For information about
correcting this problem, see the following article in the Microsoft
Knowledge Base:
ARTICLE-ID: 126423
TITLE : STOP: 0x0000007B "Inaccessible_Boot_Device" During Setup Disk2
Method 8
Install using the three boot floppies, a bootable CD, winnt or winnt32.
Install the device driver recommended by hardware vendor if one is
available.
Method 9
Install using the three boot floppy disks. Install the device driver
recommended by hardware vendor if one is available.
-----Original Message-----
From: Chris Gorsch [mailto:cgorsch@xxxxxxx]
Sent: Saturday, December 28, 2002 6:49 PM
To: stephen@xxxxxxxxxx; Stephen Gorsch
Subject: Fw: [TechAssist] Computer problem: Mainboard upgrade trouble
Hi Steve. Any advice for this poor guy?
Dad
HAPPY NEW YEAR!
BLESS AMERICA, PLEASE GOD!
SKI-CHRIS GORSCH
ZACHARY, LA.
cgorsch@xxxxxxx If Replying, Please Include Copy of Message
==========================================
Your body cannot heal without play.Your mind cannot heal without
laughter.Your soul cannot heal without joy. - C. R. Fenwick
----- Original Message -----
From: "art bevilacqua" <abevilac@xxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Saturday, December 28, 2002 1:51 PM
Subject: [TechAssist] Computer problem: Mainboard upgrade trouble
This is something I only do once every 3 or 4 years, but it seems to get
harder each time. Usually there are drivers to rearrange etc but this
time I'm stuck.
The original motherboard is an ASUS AB-AX5 with a 200Mhz processor, Scsi
adapter (currently only going to a CD-ROM and scanner), 1 IDE hard
drive, 1 IDE CD-ROM, 1 IDE Zip Disk, floppy, 192Mb memory.
I installed a new Intel D845GEBV2 motherboard with a 1.8Mhz processor,
512Mb memory. This board has audio, LAN, and video built in.
The machine starts to boot off the hard drive (the operating system is
Windows 2000) with the bar that advances across the bottom, and then the
box that says windows is starting up, but the machine crashes with a
"STOP" error saying "boot device is inaccessible". There is no help for
this on the Intel web site.
I stripped everything out of the machine except for the hard disk,
keyboard and mouse, but no change.
I put the old motherboard back, and can see that the video drivers and
Lan drivers had been modified. I'm guessing its getting to an area where
it's trying to do something with the IDE drivers and is locking up
there.
Can someone recommend a reasonable sequence of removing/installing
drivers, or of starting up after the upgrade that will get things
running?
Thanks very much, Art
Art Bevilacqua
Essex Radio and TV
40 Main Street
Essex, MA 01929
------------------------------------------
Submit A Repair Tip For Everyone Here:
http://www.tech-assist.org/secure/tip/main.html
------------------------------------------
To REMOVE your email address, click here:
http://www.tech-assist.org/unsubb.html
To CHANGE your email address, click here:
http://www.techassist.net/forms/change.html
------------------------------------------
Submit A Repair Tip For Everyone Here:
http://www.tech-assist.org/secure/tip/main.html
------------------------------------------
To REMOVE your email address, click here:
http://www.tech-assist.org/unsubb.html
To CHANGE your email address, click here:
http://www.techassist.net/forms/change.html
Other related posts:
- » [TechAssist] Fw: Computer problem: Mainboard upgrade trouble
