[TechAssist] Re: Chipper Checker question
- From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Fri, 27 Aug 2004 11:05:26 -0400
I have had my Chipper check since they came out way back when. I have two
new laptoms that both have the printer LPT1 port which is my interface from
the laptop (excuse me..... notebook as they are called now) to the Chipper
Check. I don't use it as much in the customer's home now as Thomson has
laxed the requirements on the usage display reuirements for warranty claim
submissions. They used to pay us an intermediate labor rate for resoldering
because they considered that a repair that could be completed in less than
30 minutes. They forgot to include travel and setup time as well as breaking
out the laptop with Chipper Check and the time it took to get the usage
display, then take it all apart, put it away, and document the infomation on
the warranty claim form.
Bob Waterman, CET® #RI-28
Master Technician License #9109
Service Manager / Parts Manager
Gemini Computer, TV, & Security Alarms
(508)695-7302
(508)695-7769 FAX
geminitv@xxxxxxxxxxx
geminitv@xxxxxxx
www.geminicomputertvsecurityalarms.com
----- Original Message -----
From: "Jason - Excel Distributing" <JMartin@xxxxxxxxxxxxxxxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Friday, August 27, 2004 9:56 AM
Subject: [TechAssist] Chipper Checker question
> Hi guys,
> Can you use a Chipper Checker with a laptop to take it to a customers
home? I'm guessing new laptops only have USB connections? Has anyone found a
way around this? Thanks for the input!
> Sincerely,
>
> Jason Martin
> Excel Distributing Inc.
> 1819 Mentor Ave.
> Cincinnati, Ohio 45212
>
> ph-800-733-3329 fax- 800-735-8007
> www.ExcelDistributingInc.com
>
>
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