Hi Scott, If you hard reset any phone, Talks has to be reinstalled. If you soft reset then it doesn't. To hard reset, type *#7370# at the phone screen. To soft reset, type *#7780# Caution, if you hard reset, you had better back anything up you don't want to lose. Default lock code when it asks is 12345. All the best Steve -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Scott C Sent: Friday 16 April 2010 11:40 To: Talks List Talks List Subject: [talks-uk] hard reset Does anyone know how one resets the E65? If it's done does talks have to be reinstalled? Ta Scott. __________ Information from ESET NOD32 Antivirus, version of virus signature database 5034 (20100416) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5034 (20100416) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com