You could try having the using that is connecting to your computer go into the remote menu by pressing modifier+shift+escape and then arrowing down to start system access on the remote computer. This may/may not work, but it is worth a try. If it doesn't work, then you'll probably have to call support. hth -----Original Message----- From: talk-serotek-bounce@xxxxxxxxxxxxx [mailto:talk-serotek-bounce@xxxxxxxxxxxxx] On Behalf Of Joanne Sent: Monday, August 20, 2007 8:13 AM To: talk-serotek@xxxxxxxxxxxxx Subject: TalkSerotek: remote connect/no screenreader is seen on my computer I have my home server enabled so people can remote connect to my computer, but when the person who has my SA Mobile Network license tried remote-connecting to me, the error message he kept getting was "could not detect a screenreader". At the time I was sitting right here, running both System Access and SA Mobile Network, so definitely a screenreader should have been spotted and he should have been able to connect. Has this happened to anyone here or does anyone know of a fix? Hoping not to have to call Support if possible. The Talk Serotek mailing list Post to the list by sending a message to: talk-serotek@xxxxxxxxxxxxx Subscribe/Unsubscribe: //freelists.org/list/talk-serotek or by sending a message to talk-serotek-request@xxxxxxxxxxxxx with subscribe in the subject line, or unsubscribe in the subject line. Archives: //www.freelists.org/archives/talk-serotek/ Visit Serotek: www.serotek.com