[sagittaug] Re: Notes from today's meeting
- From: "Keni Erstad" <Keni.Erstad@xxxxxxxxx>
- To: <sagittaug@xxxxxxxxxxxxx>
- Date: Mon, 21 May 2007 07:26:52 -0700
Johnmichael,
Please add Kibble & Prentice, a USI Company to the letter to AMS - you
can feel free to use my name if you need an individual name as well.
Thanks again to all for graciously listening to Lori and I and our
numerous questions. As new users, I imagine we will be relying on this
group quite heavily for knowledge as well as to learn from your past
trials and tribulations.
Regards,
KENI ERSTAD
ASSISTANT VICE PRESIDENT/CLIENT SERVICES MANAGER
Kibble & Prentice, a USI Company
206.508.6062 DIRECT
206.508.6085 FAX
206.441.6300 MAIN
601 Union St., Suite 1000
Seattle, WA 98101-2925
keni.erstad@xxxxxxxxx
www.kpcom.com
________________________________
From: sagittaug-bounce@xxxxxxxxxxxxx
[mailto:sagittaug-bounce@xxxxxxxxxxxxx] On Behalf Of Johnmichael P.
Monteith
Sent: Friday, May 18, 2007 4:28 PM
To: sagittaug@xxxxxxxxxxxxx
Subject: [sagittaug] Notes from today's meeting
Thank you to all that could make the meeting today. A huge thank you to
AAA Washington for hosting the meeting and having tasty donuts available
that Colin couldn't have because he was on the speakerphone.
A couple notes that came out of the meeting:
Here is a patch for IE7 which I promised to pass along. Note the
information about the release you will want to install on your Sagitta
server, however:
https://web.psflink.com/filelink/d.asp?fid=3862&sid=73MB4SGG3I
<https://web.psflink.com/filelink/d.asp?fid=3862&sid=73MB4SGG3I>
Note that for tab browsing to work right with Sagitta, you will want to
go to Tools / Internet Options / click the 'Settings' button for 'Tabs',
and in that window set 'When a pop-up is encountered: Always open
pop-ups in new tab' and 'Open links from other programs in: A new tab in
the current window'.
We had a brief discussion about eForms crashes. One was the
personalization of lines of business, and I believe you should
occasionally be making a backup of this directory, especially after
making major personalization changes:
\AMSForms\AeFTemp\gemdata
I believe (but don't hold me to it) that each of the files in there is
the personalization, and when problems with personalization happen, this
is where you fix it - by restoring the file(s) for that particular line.
There was great support of the letter Eric put together to go to tech
support. I think there was a suggestion to add a line regarding the
time it takes for a response on 'system down' tickets, but other than
that it was met with some enthusiasm. I do not want us to add anyone's
name that has not officially responded affirmative (which I have
received two via this mailing list -- thank you!), so if you want your
agency listed, please reply here if you have not done so previously. We
will wait a few days for folks to present it to the big cheese's to get
buy-in.
Christina and I left wanting to check out RoboForm and Baracuda Networks
web blocking device -- thanks for those tips.
This is an ad-hoc group, so if there is an issue that can not wait until
the next meeting, we can always create another meeting. Just speak-up
whenever needed.
Thank you!
jp
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