Hi Kim, It sounds like you are on the network but, the key is wrong. When that happens it never gives an error, it just won't let you access anything. So, two things. If you have digital phone find a pencil and reset your modem for 30 seconds. It's on the back next to where the cable hooks in. Then reattach your router. If you disconnect from the network, then reconnect, then put in the key again and it still won't work, then I would change the router to WPA with an easy password. A lot of newer devices don't seem to like WEP as well for some reason. You can log directly into the router if you no it's IP address and change your security settings. You can also get the default gateway address under support in your network connection status page and figure it out. If you need more help write me privately and, I will try. ----- Original Message ----- From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Tuesday, May 18, 2010 7:26 AM Subject: [real-eyes] connectivity with Wep enabled network/Ipod Touch Question to the list: I just got an Ipod Touch on Friday. It connected up just fine at the store, but connecting at home has been a nightmare. I entered my Wep key; it says it's connected, but I can't actually get on the Internet. Apple says it's the router; Time Warner says it's some type of setting on the Ipod. So they're placing the responsibility with the opposite party and nothing gets accomplished. Any suggestions as to what I should try next? Thanks, Kimberly Kimberly A. Morrow Outreach Specialist - Unity.fm Unity 1901 NW Blue Parkway Unity Village, MO 64065 816-251-3588 visit www.unity.org visit www.dailyword.com visit www.unity.fm To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes