[real-eyes] Fw: [CCB-L] Fw: [HeartlandGDU] Unacceptable denial of access with guide dog to paratransit in KC, January 11
- From: "Terrie Arnold" <tanderson3@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>, <First-Steps@xxxxxxxxxxxxxxxx>, <HeartlandGDU@xxxxxxxxxxxxxxx>
- Date: Tue, 13 Jan 2009 05:28:28 -0600
----- Original Message -----
From: Ken Metz
To: 'Terrie Arnold' ; CCB-L@xxxxxxxxxxxxxxxx
Sent: Monday, January 12, 2009 7:19 PM
Subject: RE: [CCB-L] Fw: [HeartlandGDU] Unacceptable denial of access with
guide dog to paratransit in KC, January 11
Hi Sheila and others.
First of all, I would have tried to open the door of the taxi. Secondly, I
would report the entire incident to the Department of Transportation. Thirdly,
I would take all the applicable guide dog laws from Missouri and the federal
government and filed a small claims case locally against the Para transit
company and the contracted taxi company.
Finally, I would speak with the local media and initially agree to get a ride
and leave the dog at home. Since it is not a requirement by law to state that
you have a service animal with you, the media could and would hopefully be in
the background when the Para transit came to pick him up. He would then decide
to take the service animal so that the media could catch the reaction and
treatment when he has his service animal with him.
Another tactic would be to put together a dog patrol to picket the taxi
company, again with the knowledge and blessing of the local media.
This stuff has got to stop, and complacency is not an acceptable means to the
end.
Ken Metz
--------------------------------------------------------------------------------
From: CCB-L@xxxxxxxxxxxxxxxx [mailto:CCB-L@xxxxxxxxxxxxxxxx] On Behalf Of
Terrie Arnold
Sent: Monday, January 12, 2009 2:03 PM
To: CCB-L@xxxxxxxxxxxxxxxx
Subject: [CCB-L] Fw: [HeartlandGDU] Unacceptable denial of access with guide
dog to paratransit in KC, January 11
----- Original Message -----
From: Terrie Arnold
To: First-Steps@xxxxxxxxxxxxxxxx
Sent: Monday, January 12, 2009 3:59 PM
Subject: Fw: [HeartlandGDU] Unacceptable denial of access with guide dog to
paratransit in KC, January 11
----- Original Message -----
From: Sheila Styron
To: leadership@xxxxxxx
Cc: heartlandgdu@xxxxxxxxxxxxxxx
Sent: Monday, January 12, 2009 3:15 PM
Subject: [HeartlandGDU] Unacceptable denial of access with guide dog to
paratransit in KC, January 11
Yesterday, a gentleman who works a guide dog here in Kansas City was denied
access on a paratransit trip. Since January 1, paratransit on which many
depend has been highly ineffectual with clients being cut off, picked up
late or not picked up at all. I don't personally use the service much, but I
have heard from many where I work part time that nothing's going well since
a new system was put into place at the beginning of 20009. Besides being
refused a ride, the driver almost ran over the gentleman and his guide dog
in her effort to leave the location. The client felt the cab brushing
against him and had to jump out of the way pulling his dog with him to avoid
being hit. The police were of no assistance when contacted, claiming they
could do nothing since the handler or dog hadn't actually been struck.
During a phone call related to trying to resolve this situation, a highly
placed staffer asked the handler if he would consider leaving his dog at
home for a day. I am sure by now that you are all getting the picture. My
questions are these. What are the most effective steps to take to remedy
this situation? An internal complaint is next to meaningless in a system so
broken. Beyond company owners and management, how responsible is the city
for the appropriate delivery of paratransit services? When filing a
complaint with the Department of Transportation, can both the systemic and
individual transgressions be submitted together, or should the various
aspects of this case be approached separately? I thought about just asking a
couple on this list for private input, then decided to mine the group's
wisdom on this one. Thanks in advance for whatever direction and suggestions
for appropriate and effective action you can provide.
Sheila Styron
Kansas City
816-896-6552
sheilastyron@xxxxxxxxxxxxx
__._,_.___
Messages in this topic (1) Reply (via web post) | Start a new topic
Messages | Files | Photos | Links | Database | Polls | Members | Calendar
MARKETPLACE
--------------------------------------------------------------------------------
From kitchen basics to easy recipes - join the Group from Kraft Foods
Change settings via the Web (Yahoo! ID required)
Change settings via email: Switch delivery to Daily Digest | Switch format to
Traditional
Visit Your Group | Yahoo! Groups Terms of Use | Unsubscribe
Recent Activity
Visit Your Group
Sell Online
Start selling with
our award-winning
e-commerce tools.
Group Charity
Citizen Schools
Best after school
program in the US
John McEnroe
on Yahoo! Groups
Join him for the
10 Day Challenge.
.
__, _._, ___ <BR
--~--~---------~--~----~------------~-------~--~----~
74 years of serving the blind of California, we are the California Council of
the Blind.
You received this message because you are subscribed to the Google Groups
"California Council of the Blind" group.
To post to this group, send email to CCB-L@xxxxxxxxxxxxxxxx
To unsubscribe from this group, send email to
CCB-L-unsubscribe@xxxxxxxxxxxxxxxx
For more options, visit this group at http://groups.google.com/group/CCB-L?hl=en
-~----------~----~----~----~------~----~------~--~---
To subscribe or to leave the list, or to set other subscription options, go to
www.freelists.org/list/real-eyes
Other related posts:
