[real-eyes] Fw: [CCB-L] FW: [vipnews] For the Blind, Technology Does What a Guide Dog Can't

  • From: "Terrie Arnold" <tanderson3@xxxxxxxxx>
  • To: <real-eyes@xxxxxxxxxxxxx>, <BlindPeopleExperiences@xxxxxxxxxxxxxxx>, <blind-people2@xxxxxxxxxxxxxxx>
  • Date: Sun, 4 Jan 2009 06:11:07 -0600

----- Original Message ----- 
From: "Richard Rueda" 
<richardrueda@xxxxxxxxxxxxx>
To: "Leadership" 
<leadership@xxxxxxx>; "CCB-L" 
<CCB-L@xxxxxxxxxxxxxxxx>
Sent: Sunday, January 04, 2009 
1:10 AM
Subject: [CCB-L] FW: [vipnews] For 
the Blind, Technology Does What a 
Guide Dog Can't


>
> FYI: ACB is mentioned in this 
> article.
>
>
> -----Original Message-----
> From: vipnews@xxxxxxxxxxxxxxxx 
> [mailto:vipnews@xxxxxxxxxxxxxxxx]On
> Behalf Of editor@xxxxxxxxxxxxxx
> Sent: Saturday, January 03, 2009 
> 6:58 PM
> To: vipnews@xxxxxxxxxxxxxxxx
> Subject: [vipnews] For the 
> Blind, Technology Does What a 
> Guide Dog Can't
>
>
>
> January 4, 2009
> For the Blind, Technology Does 
> What a Guide Dog Can't
> By MIGUEL HELFT
> MOUNTAIN VIEW, Calif.
>
> T. V. RAMAN was a bookish child 
> who developed a love of math and 
> puzzles at
> an early age.
> That passion didn't change after 
> glaucoma took his eyesight at 
> the age of
> 14. What changed is the
> role that technology - and his 
> own innovations - played in 
> helping him
> pursue his interests.
> A native of India, Mr. Raman 
> went from relying on volunteers 
> to read him
> textbooks at a top
> technical university there to 
> leading a largely autonomous 
> life in Silicon
> Valley, where he is a
> highly respected computer 
> scientist and an engineer at 
> Google.
> Along the way, Mr. Raman built a 
> series of tools to help him take 
> advantage
> of objects or
> technologies that were not 
> designed with blind users in 
> mind. They ranged
> from a Rubik's Cube
> covered in Braille to a software 
> program that can take complex 
> mathematical
> formulas and read them
> aloud, which became the subject 
> of his Ph.D. dissertation at 
> Cornell. He
> also built a version of
> Google's search service tailored 
> for blind users.
> Mr. Raman, 43, is now working to 
> modify the latest technological 
> gadget that
> he says could make life
> easier for blind people: a 
> touch-screen phone.
> "What Raman does is amazing," 
> said Paul Schroeder, vice 
> president for
> programs and policy at the
> American Foundation for the 
> Blind, which conducts research 
> on technology
> that can help visually
> impaired people. "He is a 
> leading thinker on accessibility 
> issues, and his
> capacity to design and
> alter technology to meet his 
> needs is unique."
> Some of Mr. Raman's innovations 
> may help make electronic gadgets 
> and Web
> services more user-friendly
> for everyone. Instead of asking 
> how something should work if a 
> person cannot
> see, he says he prefers
> to ask, "How should something 
> work when the user is not 
> looking at the
> screen?"
> Such systems could prove useful 
> for drivers or anyone else who 
> could benefit
> from eyes-free access
> to a phone. They could also 
> appeal to aging baby boomers 
> with fading vision
> who want to keep using
> technology they've come to 
> depend on.
> Mr. Raman's approach reflects a 
> recognition that many 
> innovations designed
> primarily for people with
> disabilities have benefited the 
> broader public, said Larry 
> Goldberg, who
> oversees the National
> Center for Accessible Media at 
> WGBH, the public broadcasting 
> station in
> Boston. They include curb
> cuts for wheelchairs, captions 
> for television broadcasts and 
> optical
> character-recognition
> technology, which was fine-tuned 
> to create software that could 
> read printed
> books aloud and is now
> used in many computer 
> applications, he said.
> With no buttons to guide the 
> fingers on its glassy surface, 
> the touch-screen
> cellphone may seem a
> particularly daunting challenge. 
> But Mr. Raman said that with the 
> right
> tweaks, touch-screen
> phones - many of which already 
> come equipped with GPS 
> technology and a
> compass - could help blind
> people navigate the world.
> "How much of a leap of faith 
> does it take for you to realize 
> that your phone
> could say, 'Walk
> straight and within 200 feet 
> you'll get to the intersection 
> of X and Y,' "
> Mr. Raman said. "This is
> entirely doable."
> ADVOCATES for the blind have 
> long complained that technology 
> companies have
> done a generally poor
> job of making their products 
> accessible. The Web, while 
> opening many
> opportunities for blind people,
> is still riddled with obstacles. 
> And sophisticated screen-reader 
> software,
> which turns documents and
> Web pages into synthesized 
> speech, can cost more than 
> $1,000. Even with a
> screen reader, many sites
> are hard to navigate.
> Last year, the National 
> Federation of the Blind reached 
> a settlement of a
> landmark class-action
> lawsuit against one company 
> whose site advocates found 
> unusable, Target. In
> the settlement, the
> retailer agreed to make its Web 
> site accessible to blind people. 
> The
> federation assesses the
> usability of Web sites and 
> currently certifies only a 
> handful as being fully
> accessible.
> One challenge is that technology 
> often evolves much faster than 
> the
> guidelines that ensure Web sites
> work well with screen readers. 
> In December, the World Wide Web 
> Consortium,
> an Internet standards
> group, released Version 2.0 of 
> its accessibility guidelines for 
> Web sites.
> The previous version
> dated back to 1999, when the Web 
> consisted largely of static Web 
> pages
> rather than interactive
> applications.
> Obstacles on the Web take many 
> forms. A common one is the 
> Captcha, a
> security feature consisting of
> a string of distorted letters 
> and numbers that users are 
> supposed to read
> and retype before they
> register for a new service or 
> send e-mail. Few Web sites offer 
> audio
> Captchas.
> Some pages are just poorly 
> designed, like e-commerce sites 
> where the
> "checkout" button is an image
> that isn't labeled so screen 
> readers can find it.
> "The overwhelming percentage of 
> the industry really hasn't 
> stepped up to the
> plate to provide the
> blindness community with equal 
> access to their products," said 
> Eric Bridges,
> director of advocacy
> and governmental affairs at the 
> American Council of the Blind. 
> Mr. Bridges
> and other advocates argue
> that accessibility should be 
> built into new technologies, not 
> added as an
> afterthought.
> People with other disabilities 
> face similar challenges on the 
> Internet. "On
> the deafness side, the
> frustration is huge because of 
> all of the video out there 
> without captions,"
> Mr. Goldberg said.
> MR. RAMAN, who before joining 
> Google in 2005 worked at Adobe 
> Systems and as
> a researcher at I.B.M.,
> is intimately familiar with 
> accessibility problems, both 
> personally and
> professionally. In 2006, he
> developed a version of Google's 
> search engine that gives a 
> slight preference
> to Web sites that work
> well with screen readers. The 
> system had to test millions of 
> Web pages.
> "You wouldn't have found a 
> single page that fully complied 
> with the
> accessibility guidelines," Mr.
> Raman said. Still, the system 
> could detect which pages worked 
> reasonably
> well with screen readers.
> The service is not being used as 
> widely as he had hoped. Still, 
> it has had
> an impact. Several Web
> site operators whose sites 
> weren't showing up prominently 
> in Google search
> results asked Mr. Raman
> how they could fix their sites 
> so they would rank better.
> The service includes a screen 
> magnifier that enlarges 
> individual search
> results. Mr. Raman says the
> feature is intended to help 
> low-vision users, but it could 
> also prove useful
> to a much larger
> population, especially on 
> cellphones and other devices 
> with small screens.
> For his own use, he has built a 
> highly customized system that 
> allows him
> efficient access to much of
> what he needs on his PC and on 
> the Web, stripping out anything 
> that could
> slow him down. For
> instance, the system goes 
> directly to the article text on 
> the news sites he
> reads regularly,
> bypassing navigational links and 
> other features found on most Web 
> pages.
> On a recent day, Mr. Raman was 
> working on a research paper 
> about the future
> structure of the Web. A
> monitor hung above the desk. It 
> is usually turned off, unless he 
> wants to
> show a colleague or
> visitor what he is working on. 
> He typed at his keyboard, his 
> head slightly
> tilted to one side,
> listening to his screen reader 
> through a pair of wireless 
> headphones.
> The screen reader is calibrated 
> to speak at roughly triple the 
> speed of a
> normal voice. To the
> untrained ear, the output is 
> incomprehensible, but it allows 
> Mr. Raman to
> "read" at roughly the same
> speed as a sighted person.
> Processing information quickly 
> is a skill he has developed over 
> the years: a
> video on YouTube shows
> him solving his Braille Rubik's 
> Cube in 23 seconds. When he is 
> not typing,
> Mr. Raman, who wears
> large sunglasses, is often 
> folding and unfolding pieces of 
> paper into tiny,
> origami-like geometrical
> shapes at prodigious speed.
> He shares a work area at Google 
> with Charles Chen, a 25-year-old 
> engineer,
> and Hubbell, Mr. Raman's
> guide dog. (Hubbell has his own 
> Web site.)
> Mr. Chen, who is sighted, 
> developed a free screen reader 
> for Web pages that
> works with the Firefox
> browser. Working together, the 
> two recently added keyboard 
> shortcuts that
> help blind and low-vision
> users navigate quickly through 
> Google's search results. They've 
> also
> developed tools to make
> sophisticated Web applications, 
> like e-mail and blog readers, 
> suitable for
> screen-reading software.
> Now, much of their effort is 
> focused on touch-screen phones.
> "The thing I am most interested 
> in is all of the stuff moving to 
> the mobile
> world, because it is a
> big life-changer," Mr. Raman 
> said.
> To show their progress, Mr. 
> Raman pulled his T-Mobile G1, a 
> touch-screen
> phone with Google's Android
> software, from a pocket of his 
> jeans. He and Mr. Chen have 
> already outfitted
> it with software that
> speaks much like a screen reader 
> on a PC. Now they are working on 
> ways to
> allow blind people, or
> anyone who is not looking at the 
> screen, to enter text, numbers 
> and
> commands.
> That development would 
> complement voice-recognition 
> systems, which are not
> always reliable and don't
> work well in noisy environments.
> Since he cannot precisely hit a 
> button on a touch screen, Mr. 
> Raman created
> a dialer that works
> based on relative positions. It 
> interprets any place where he 
> first touches
> the screen as a 5, the
> center of a regular telephone 
> dial pad. To dial any other 
> number, he simply
> slides his finger in its
> direction - up and to the left 
> for 1, down and to the right for 
> 9, and so
> on. If he makes a mistake,
> he can erase a digit simply by 
> shaking the phone, which can 
> detect motion.
> He and Mr. Chen are testing 
> several other input methods. 
> None of these
> technologies have been rolled
> out, but Mr. Raman, who is 
> already using the G1 as his 
> primary cellphone,
> hopes to make them freely
> available soon.
> (Few screen readers are 
> available for smartphones today, 
> and they can often
> cost as much as a phone
> itself.)
> What may become the most 
> life-changing mobile 
> technology - a phone that can
> recognize and read signs
> through its camera - may still 
> be a few years away, Mr. Raman 
> said. Already,
> some devices can read
> text this way. But because blind 
> users don't know where signs 
> are, they
> can't point the camera at
> them or align it properly, Mr. 
> Raman said. Once chips become 
> powerful
> enough, they will be able to
> detect a sign's location and 
> read skewed type, he said.
> "Those things will happen," he 
> said. When they do, sighted 
> users will
> benefit, too.
> "If you have the technology that 
> can recognize a street sign as 
> you drive by
> it, that is helpful for
> everyone," he said. "In a 
> foreign country, it will 
> translate it."
> Mr. Raman's innovations have 
> already made their way onto 
> millions of PCs. At
> Adobe in the 1990s, he
> helped to adapt the PDF format 
> so it could be read by screen 
> readers. That
> was required for PDF to
> be used by the federal 
> government, and it eventually 
> led to the technology's
> being embraced as a
> global standard for electronic 
> documents.
> "It was incredibly important to 
> us as a business, and to the 
> blind," said
> John Warnock, the chairman
> and founder of Adobe.
> Mr. Raman says he thinks he has 
> the largest impact when he can 
> persuade
> other engineers to make
> their products accessible - or, 
> better yet, when he can convince 
> them that
> there are interesting
> problems to be solved in this 
> area. "If I can get another 10 
> engineers
> motivated to work on
> accessibility," he said, "it is 
> a huge win."
>
> SOURCE (Printable)
> http://www.nytimes.com/2009/01/04/business/04blind.html?_r=1&pagewanted=prin
> t
>
>
>
>
>
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