[pure-silver] Re: trouble with Light Impressions
- From: "BOB KISS" <bobkiss@xxxxxxxxxxxxx>
- To: <pure-silver@xxxxxxxxxxxxx>
- Date: Sun, 9 Jan 2011 15:02:35 -0400
DEAR SHARON,
Sadly I had the same problems over 2 years ago and simply gave up on
Light Impressions. I have moved on to University Products, recommended to
me by a professional conservator: http://www.universityproducts.com/
Their service is excellent and their prices are consistently better
than Light Impressions. They are the place where most museums and
professional conservators shop. The other is Tallas
http://www.talas-nyc.com/ Prices vary compared to University but the
service is also good.
For decades I felt a sentimental attachment to Light Impressions
because they opened in (I think) the late 60s or early 70s in the same
Rochester NY neighborhood as the original RIT campus (though I attend all
classes in the new campus). They were very good to students and new
professionals. I understand that they changed owners and moved to the west
(CA?) and, since then, their customer service is nearly non-existent.
So I have relaahhed upahhn the kahhndness (Blanche DuBois in Street
Car Named Desire) of University and Tallas.
CHEERS!
BOB
-----Original Message-----
From: pure-silver-bounce@xxxxxxxxxxxxx
[mailto:pure-silver-bounce@xxxxxxxxxxxxx] On Behalf Of shannon Stoney
Sent: Sunday, January 09, 2011 12:16 PM
To: pure-silver@xxxxxxxxxxxxx
Subject: [pure-silver] trouble with Light Impressions
Hi, just wondering if anybody else has been having trouble with this company
lately. I ordered some 8x10 boxes from them to give to people for Christmas
(with photos enclosed of course). I never got the boxes, so I emailed them
to ask where they were. No answer. So I called them to ask if the boxes
had shipped and they told me the boxes were on back order.
Later that day I went ahead and cancelled my order by email. No answer
again.
But now I see that they've charged my card.
What is going on with this business? They used to seem pretty good.
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