After numerous calls to Dell and AOL about some of my downloaded videos from e-mails having strange colors and looking like something out of a science fiction movie, the technician I talked to yesterday finally found the cure. I was running Windows Media Player Version 9 - he told me to download Version 10, and it worked! Sue in Bridgeport, Mi. -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/