Rocky, When the machine is running, and the os fully loaded etc, does this pop up screen have any names etc to it? If so you can type in "msconfig" into the run box, and then go to the "start" tab. now you just need to look down the list and work out what you can and can not turn off, if need be, make a list and post to the group and some one may be able to help with what can be turned off etc. I can help if and when I am about, but it is nearly bed time here in the UK, and I have Uni in the morning until lunch time. Also it may be worth looking in Add /Remove programs and se if anything odd is listed up there too. Hope it helps, Trevnal ----- Original Message ----- From: "Rocky Fithian" <Rockyfit@xxxxxxxxxxx> When my sister-in-law starts her computer with XP os she gets a popup window saying that the system has been accessed and she needs to download a security program to protect her machine. She has AVG and ZoneAlarm on the machine. What do you think is going on with her machine? How can she clean off the item that is doing this? Rocky To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk