-=PCTechTalk=- Re: Something that I found regarding Dell's customer service...

  • From: "Sandi Beach" <sandib2@xxxxxxxxx>
  • To: <pctechtalk@xxxxxxxxxxxxx>
  • Date: Sat, 3 May 2008 09:30:35 -0500

I just got around to reading this and I am appalled.  I sometimes get 
frustrated with my home town provider (both builds computers and is an ISP) 
but at least I have a real person to go to directly with complaints or 
problems and I am not forced to be on the phone for hours.  His biggest 
fault is making promises he can't keep such as time it will take to fix 
something, etc. I have learned to go to his employee, who is more 
dependable.
Sandi
----- Original Message ----- 
From: "Larry Southerland" <larrysoutherland@xxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, April 30, 2008 10:45 AM
Subject: -=PCTechTalk=- Something that I found regarding Dell's customer 
service...


> http://www.gripe2ed.com/scoop/story/2008/4/15/0137/16602
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