-=PCTechTalk=- Re: Something that I found regarding Dell's customer service...

That's just sad!  I've been experiencing similar results with several 
vendor's Escalation teams (the folks that the supervisors transfer you to) 
including a satellite internet service.  Seems like good service is quickly 
becoming a thing of the past.      :0(

Good thing you folks have us on your side.  We can't fix everything, but we 
do keep you off the phone with them as much as possible.         :O)

Peace,
G

"The only dumb questions are the ones we fail to ask!"

----- Original Message ----- 
From: "Larry Southerland" <larrysoutherland@xxxxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, April 30, 2008 11:45 AM
Subject: -=PCTechTalk=- Something that I found regarding Dell's customer 
service...


> http://www.gripe2ed.com/scoop/story/2008/4/15/0137/16602 


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