sounds like her video driver has gone... if there aren't settings that she can pick from. I take it that she only has 16 bit? have her uninstall the display adapter and reboot... windows *might* find the right one from driver files in her system/system32 directories. just a guess... ~s ----- Original Message ----- From: "~Luanne Ashe" : Here are some messages to and from myself to a gal with a problem that I : hope someone here can help us solve... To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk