Hi Guitar Man, Sorry to be slow. Life intrudes! I got as far as Start. I'm running Windows 98se, so I did not have All Programs. I checked out Programs, but could not find Remove Assistance on any of the subfiles under Accessories--and did not see any other folders that might be applicable. I did go to Find and did not see anything like that. Guess "luck" feels it's not our time yet. Thanks. Beverly > Hi Beverly, > Since I hadn't heard back from you, I was beginning to think that I > scared you off with that request. :O) > > If we can make the connection, there will be no need for you to go to > the trouble of creating any screenshots. To start the attempt, go to Start > > All Programs and click on Remove Assistance. Then click on the "Invite > someone to help you" link. On the next screen, use the email option to send > me an invite to any of the private addresses you have for me. If luck is > with us (and it owes us at least this one), we'll be able to get you all > fixed up in no time. (and if it works, I may start using it for certain > other issues that come up now and then over the list lol) > > Peace, > G > > --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx ---------------------------------------------------------------