-=PCTechTalk=- Re: PCTechTalk=- Re: I really need help with attachments
- From: "Don" <dsw32952@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Wed, 3 Aug 2005 08:09:59 -0400
This sounds like you have selected "Digest Mode" as your email delivery
status. It also sounds as if the enterprose level anti-virus program is
having a problem scanning some or all of the messages in the digest and is
attaching the digest to a notice telling you about the problem.
When the digest arrives as an attachment, can you open it and read the
contents? If not, does it identify a specific virus? Does your anti-virus
and other security software scan it OK?
Brightmail is the enterprise level email software being used to scan your
email for viruses, spam and other bad stuff at either the originating server
or the receiving server or both. It scans your email for malware. Symantec
bought the company a while back and I assume is blending their technology
with Brightmail technology to make a better product.
Because this is an enterprise level product I would first suggest contacting
the customer service or tech support desk at the originating end and/or the
receiving end. One or both should be able to provide information to address
your concerns.
You could try changing your email status to "Individual Emails". If the
problem is caused by a bad email, this would limit the problem to the
specific bad e-mail message or messages instead of an entire digest package
of messages.
For more information look at this Google search result page and visit some
of the listed sites.
http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=deskbar&q=This+message+has+been+processed+by+Brightmail%28r%29+AntiVirus+using+Symantec%27s+AntiVirus+Technology
If broken, try http://tinyurl.com/8sws2
Don
----- Original Message -----
From: "Betty Shimel" <bettysews@xxxxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Wednesday, August 03, 2005 5:51 AM
Subject: -=PCTechTalk=- PCTechTalk=- Re: I really need help with attachments
> What I am trying to say is that these lists send groups of messages as one
> email. For example, the message I received today from THIS group was
> received as an attachment. Sometimes I can receive 2 emails from the
> same group and one will be received as an attachment and one won't. Here
> is what the attachment emails say.....
> "This message has been processed by Brightmail(r) AntiVirus using
> Symantec's AntiVirus Technology
> Unknown00000000.data was not scanned because too many nested levels of
> files were found.
>
> For more information on antivirus tips and technology, visit
> http://www.brightmail.com/antivirus";
>
> I hope I have made myself clear, if not, please tell me and I will try
> again because I would very much like to fix this problem. BTW I have
> emailed the groups and called Symantec without getting any help. Thank
> you for your help. Betty
>
>
> From: Keyboard Cowboy <KBCowboy@xxxxxxxxx>
> Date: Tue, 2 Aug 2005 07:18:31 -0700
> Subject: -=PCTechTalk=- Re: I really need help
>
> Betty,
> Forgive me, but I don't understand the question you're asking.
>
> Are you saying the 25 messages are now being delivered as attachments
> instead of being in one e-mail?
>
> Are you asking how to get rid of the quote "sent using Brightmail
> AntiVirus from Symantec"?
>
> If it is the fact that they are attachments now, that can be caused by
> two things. One is a setting in the list management. You may be able
> to change it yourself in the setup or options for the list. It may
> also be a list decision.....something the user cannot control. If it
> happens on just one list of many, ask the administrator, or others on
> the list if they have the same experience.
>
>
> Regards from
>
> Bob -- the "Keyboard Cowboy",
> ,,,,,,,,
>
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