ML, These are the setup instructions according to the website. A. Installing the software on your compter: MPT version 4: Install Motorola Phone Tools (MPT) v.4 following the steps outlined in the MPT Installation & Setup Manual. MPT version 5: Install Motorola Phone Tools (MPT) v.5 following the steps outlined in the MPT Installation & Setup Manual. B. Configuring your mobile device: Note: The phone setup wizard will automatically start after the installation of the MPT software. 1.. Launch MPT. 2.. Select a "Profile" and click OK. The phone setup wizard will automatically start. Note: You should create different profiles when connecting multiple phones. 3.. Choose your connection type and click Next. Important: Please do not connect your phone to the PC until instructed by the phone setup wizard. Note: Set the phone's USB connection to "Data/Fax Connection" when connecting with a USB cable. 4.. Follow the on-screen instructions to connect your phone to the PC. 5.. Your phone will display once a connection has been established. I noticed that there's a line saying to NOT connect the phone until instructed and wonder if maybe you connected it too soon. The phone's USB connection also must be set a certain way and maybe that's the holdup here. Peace, Gman "The only dumb questions are the ones we fail to ask" ----- Original Message ----- From: "ml" <my2punkin@xxxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Friday, September 26, 2008 10:52 AM Subject: -=PCTechTalk=- Re: PC to cell phone problem > It's a Motorola MotoRAZR v3xx...I have the cable and the Motorola Phone > Tools 4. It's the same software that I had with my other phone but it > updated as soon as it was installed. I think it would work if if Win would > recognize the phone. --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join the PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------