Try Ctrl-Shift-E that's the keyboard shortcut for new folder and see if the box pops up to input new folder name. Judith http://www.agoodread.com Sharing is the key to all our $uccess! I get absolutely nothing. No error, the option is there both under "file" and also right clicking the "inbox" but when I select "New Folder" nothing happens. -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/