----- Original Message ----- From: "Patricia" <rhekay@xxxxxxxxxx> To: <pctechtalk@xxxxxxxxxxxxx> Sent: Monday, May 30, 2005 4:50 PM Subject: -=PCTechTalk=- Re: HELP FOR DBX files > she did that NO help! > ugh That does NOT compute! If she was in Outlook Express and clicked Tools>Options>maintenance and then found and clicked the Message Store Button she WILL get a dialog box that discloses the folder in which all of her email files are stored. Unless she has changed her message store from the default the path will be far far far too long to expose it all in the small space in the dialog box. She needs to place her cursor at the beginning, hold down the shift key, press End key and then release the shift key. She should then right click on the highlighted path and then select COPY. Then she should open Windows Explorer or Internet Explorer, place the cursor in the address bar and then right click and select paste. Press ENTER or click the green arrow at the right end of the address box and VOILA! she is in the folder where all of her dbx files are located. These next steps may not be necessary depending on how she has her folder options set.... She may need to select view and change the view to Details or Icons or whatever view is easy for her to read. Also, if she wants to see the folder tree in the left hand pane she may need to click the Folders button in the toolbar. If this does not work, then there is only four possible reasons why... 1. She is not using Windows and/or Outlook Express 2. She made a mistake in one or more of the steps. 3. She lives in or the computer is located in or came from the Twilight Zone. 4. AOL is involved in some way. I have done this several times in the past and just did it again a couple minutes ago to test it. Done correctly the steps will take her to her .dbx files. Don -- <Please delete this line and everything below.> To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/