Gman, First, I need to make a correction. It has four ethernet ports, and I don't remember how many wireless connections can be made. Seems to me it may be many more than I initially said. Memory is not so good right now. I did the power down and up thing. That doesn't bother me too much. Can't say my wife has same opinion, "It should never or hardly ever have a signal drop". So, you understand the situation, errr - pressure I'm under. LOL. Additionally, I had comcast reset the modem from their end today. She uses her laptop within twenty feet of the modem/router. My desktop is hard wired, and I have the same problem, so I don't think it's a matter of distance for her laptop. In the corner of my desk, is a power strip with two adapters plugged in, my vonage modem, the comcast moden/router, and the cordless phone. Will try to move modem/router tomorrow, away from the other electronic stuff. HB In a message dated 12/6/2008 7:23:29 PM Pacific Standard Time, gman.pctt@xxxxxxxxx writes: > HB, > Nearly ALL modems have only a single port. This port is then connected > to a router which then serves as the 'distribution' to all of your systems, > whether via ethernet wires or wireless. In your case, it sounds like > Comcast has supplied you with a combo modem/router that provides both of > these functions in a single unit. The fact that the units they choose to > distribute only provide two ethernet ports underlies the fact that they are > not all that willing to help their customers with networking problems. > > Dropouts are usually a sign that something is interfering with the > signal once it leaves the modem/router. Interference can be caused by any > number of things such as motors (fridge, washing machine/dryer, etc.), > walls, larger pieces of metal, cordless phones, cell phones, etc.. It may > just be that your modem/router needs to be moved to a location within the > room that's closer to where the laptops are being used. > > One other thing you might want to try is to completely shut down the > modem/router for a few minutes (turn off the switch or just unplug it if no > switch is available) to give it a reast and force a reinitialization of its > circuits. If that doesn't help, perhaps a modem/router reset is in order. > The procedure for resetting all options within the modem/router vary from > unit to unit, so I'll leave that out of this reply until/unless it's needed. > > Peace, > Gman > ************** Make your life easier with all your friends, email, and favorite sites in one place. Try it now. (http://www.aol.com/?optin=new-dp& icid=aolcom40vanity&ncid=emlcntaolcom00000010) --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To unsubscribe or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join the PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------