-=PCTechTalk=- Re: Comcast Linksys modem

  • From: HandsomeBlck@xxxxxxx
  • To: pctechtalk@xxxxxxxxxxxxx
  • Date: Sun, 7 Dec 2008 00:13:51 EST

Gman,
     First, I need to make a correction. It has four ethernet ports, and I 
don't remember how many wireless connections can be made. Seems to me it may be 
many more than I initially said. Memory is not so good right now.
     I did the power down and up thing. That doesn't bother me too much. 
Can't say my wife has same opinion, "It should never or hardly ever have a 
signal 
drop". So, you understand the situation, errr - pressure I'm under. LOL. 
Additionally, I had comcast reset the modem from their end today.
     She uses her laptop within twenty feet of the modem/router. My desktop 
is hard wired, and I have the same problem, so I don't think it's a matter of 
distance for her laptop.
     In the corner of my desk, is a power strip with two adapters plugged in, 
my vonage modem, the comcast moden/router, and the cordless phone. Will try 
to move modem/router tomorrow, away from the other electronic stuff.
HB

In a message dated 12/6/2008 7:23:29 PM Pacific Standard Time, 
gman.pctt@xxxxxxxxx writes:

> HB,
>   Nearly ALL modems have only a single port.  This port is then connected 
> to a router which then serves as the 'distribution' to all of your systems, 
> whether via ethernet wires or wireless.  In your case, it sounds like 
> Comcast has supplied you with a combo modem/router that provides both of 
> these functions in a single unit.  The fact that the units they choose to 
> distribute only provide two ethernet ports underlies the fact that they are 
> not all that willing to help their customers with networking problems.
> 
>   Dropouts are usually a sign that something is interfering with the 
> signal once it leaves the modem/router.  Interference can be caused by any 
> number of things such as motors (fridge, washing machine/dryer, etc.), 
> walls, larger pieces of metal, cordless phones, cell phones, etc..  It may 
> just be that your modem/router needs to be moved to a location within the 
> room that's closer to where the laptops are being used.
> 
>   One other thing you might want to try is to completely shut down the 
> modem/router for a few minutes (turn off the switch or just unplug it if no 
> switch is available) to give it a reast and force a reinitialization of its 
> circuits.  If that doesn't help, perhaps a modem/router reset is in order. 
> The procedure for resetting all options within the modem/router vary from 
> unit to unit, so I'll leave that out of this reply until/unless it's needed.
> 
> Peace,
> Gman
> 




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