I would be honest. ED R ===>-----Original Message----- ===>From: pctechtalk-bounce@xxxxxxxxxxxxx ===>[mailto:pctechtalk-bounce@xxxxxxxxxxxxx] On Behalf Of ===>Billy64300@xxxxxxx ===>Sent: Friday, October 18, 2002 7:04 PM ===>To: PCTechTalk@xxxxxxxxxxxxx ===>Subject: -=PCTechTalk=- Aol's new subscriber reply ===> ===> ===>Recently I had an opp to deal with aol's customer ===>service,b/cas I when i try ===>to d/l a pic my only option is to d/l as a bitmap or an art ===>file.When i ===>splain'd on aol 5 all i had to do was dis-able web graphics ===>the tech was ===>confused saying she was not famililial with the prob.So i ===>know i'm dealing ===>with a new hire... ===>or email when you figure it out.Cool,they sent me aol.5.0 ===>in one mail . Now my big problem is I have a custumer ===>survey question nameing the idiot ===>who helped me?Should i say said idiot is your best employee ===>and should be ===>promoted?Or knowing the idiot knows my account could cause ===>me grief.give him ===>the thumbs down? ===> --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.404 / Virus Database: 228 - Release Date: 10/15/2002 To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/