Tonia wrote:You can use Paste Special from the Edit menu and choose Paste Unformatted. Or for a quicker solution, create a macro to paste unformatted text each time you use the keyboard shortcut.........> Re-Na writes: Tonia, I've used 'paste special' all the time. But it doesn't solve this. Here, let me copy from outlook express the one paragraph you sent to a word document.... ok, the pdf icon came up. Ok, so I go up to paste special, and when I click on it, I don't get the usual options. Here is what I get: Source: unknown paste: as bitmap Device independant bitmap --- Outgoing mail is certified Virus Free. Yipee! Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.559 / Virus Database: 351 - Release Date: 1/7/2004 Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.