Hello all, A sister in Australia, Denise, is having problems sending mail to WP. She uses Hotmail, and she gets mail back, because it's sent in Richtext or HTML instead of Plain text. I've tried to help her set up her Hotmail, but she is having difficulty and I don't use hotmail as a rule. Fid below, our correspondance and see if anyone can help her. Billy My original mail to her........................ ....................open your hotmail, go to mail...............then new mail..................then find tools along the top of your message form, click it and you'll see in the drop down box, "rich text editor off" click that and you'll get a message saying something about changing the format and wanting you to click ok.............do it and your messages will be sent in plain text....................the reason is that the group protects itself from virus etc by only allowing plain text.................if you want to send little icons when mailing friends etc, just set the RTE to on, but remember to set it to off before mailing WP Billy Now a reply from her friend saying she can't find this Rich Text Editor......................maybe I have a newer version? Please reply to the address in this protion of mail. below Billy, This is Shanan, replying to your message on behalf of Denise as she is very new to the net and doesn't understand much of it yet I was trying to fix this problem for her. I don't use hotmail myself and I know why she might be confused I can't even find what you are referring to. If I try to send a new message and click on tools it only shows dictionary, thesaurus and spell check :-( nothing anywhere about changing from rich text or html to plain text. Maybe hotmail has decided to once again proove microsoft to be microdaft instead by making it impossible to send plain text. I sent myself a test message to see if maybe it would ask before sending. But nothing. Any ideas. Please reply to me at mariahswind@xxxxxxxxxxxxxx , thanks :-) Kind regards, Shanan Anderson Port Stephens, NSW Australia --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.561 / Virus Database: 353 - Release Date: 13/01/04 Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.