Hi Cyril, Thursday, January 22, 2004, 5:33:15 PM, you wrote: CH> Error 1402, could not open key: CH> HKEY_Current_USER\SOFTWARE\U.S.ROBOTICS\PILOTDESKTOP\ALARMCOMPONENT0 CH> Verify that you have sufficient access to that key, or contact your support CH> personnel. Try uninstalling again, then use RegEdit and look at that key; if it's still there, see if you can delete it or rename it. If it's not there, reinstall. If you still get a complaint, see if the key exists. If not, try creating it. You may have to guess what datatype ALARMCOMPONENT0 is. --Scott. Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Good advice is like good paint- it only works if applied.