Hi Nigel I'm sorry you're upset because you didn't receive a personal Thank You note. Like Sueshine said, sometimes we get so many emails in our inbox we just can't get to all of them or reply to them individually. After a day or so we just forget who we're supposed to response to and so overlook some emails. I'm sure whoever or all who receive advice or information are grateful but just overwhelmed or have information overload. Then it's easy to forget to write back to all who offered help. Also the person may still be sorting out the info and trying to follow the instructions given. They may still be struggling with the same problem. Personally I've tried to help sometimes and at times didn't get a response either. I don't mind that as long as I feel I've done my part to help and whether it was deemed useful or not it's up to the recipient to decide what to do with the info. I feel if they didn't say "thank you" it's because they forgot or overlooked my email. So I don't worry about it a bit. As adults we try to understand another's actions or inactions. No one would deliberately want to hurt or upset another, I'm sure. Sorry to sound like a nagging hag...just want to have my say! :^) Tonia Infocite Services <nigel@xxxxxxxxxxxxxx> wrote: I sent an email to someone via here recently that hasn?t been replied to and also one privately just in case they didn?t get to see it. I haven?t had a reply to either. --------------------------------- ALL-NEW Yahoo! Messenger - all new features - even more fun! -------list-services-below----------- Regards, John Durham (list moderator) <http://modecideas.com/contact.html?sig> Freelists login at //www.freelists.org/cgi-bin/lsg2.cgi List archives at //www.freelists.org/archives/pchelpers PC-HELPERS list subscribe/unsub at http://modecideas.com/discuss.htm?sig Latest news live feeds at http://modecideas.com/indexhomenews.htm?sig Good advice is like good paint- it only works if applied.