Re: new metalink takes a while to see my SRs

Unfortunately, my company insisted that I upgrade to IE8.  I immediately
started having problems with My Oracle Support.  While on the phone with 3
different support people, I mentioned the problems I was having searching
for anything.  No one asked or mentioned that IE8 wasn't supported.  Got
that from this list.  I informed management of the problem and was allowed
to go back to IE7.  I find it disappointing that support personnel just
brushed me off with, "Gee, I don't know why that doesn't work" rather than
working on the problem with me.  It caused a delay in getting a critical
patch we needed.  Hopefully, along with "improved" performance of the app,
we'll see improved performance with the personnel.  It's good to have hopes
and dreams even if unrealized.

-- 
Sandy
Transzap, Inc.

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