Re: new metalink takes a while to see my SRs
- From: Sandra Becker <sbecker6925@xxxxxxxxx>
- To: oracle-l@xxxxxxxxxxxxx
- Date: Mon, 26 Oct 2009 09:48:34 -0600
Unfortunately, my company insisted that I upgrade to IE8. I immediately
started having problems with My Oracle Support. While on the phone with 3
different support people, I mentioned the problems I was having searching
for anything. No one asked or mentioned that IE8 wasn't supported. Got
that from this list. I informed management of the problem and was allowed
to go back to IE7. I find it disappointing that support personnel just
brushed me off with, "Gee, I don't know why that doesn't work" rather than
working on the problem with me. It caused a delay in getting a critical
patch we needed. Hopefully, along with "improved" performance of the app,
we'll see improved performance with the personnel. It's good to have hopes
and dreams even if unrealized.
--
Sandy
Transzap, Inc.
Other related posts:
