Re: Oracle Support's outage
- From: Nuno Souto <dbvision@xxxxxxxxxxxx>
- To: oracle-l@xxxxxxxxxxxxx
- Date: Mon, 29 Apr 2013 22:28:52 +1000
On 29/04/2013 10:09 PM, Mark W. Farnham wrote:
> the truth behind our marketing message of the early 1990s: 'We're not
> successful if you're not successful!'" (I've still got that t-shirt.)
and then, - PING! - we all woke up....
> This would require that Oracle remember the value of satisfied customers to
> marketing and sales and decouple the expenses of support from some fraction
> of the maintenance fee structure.
What, and de-capitalize the "let's become the CA of the new millenium"
acquisition program?
Database customers are the cash cows of lah-lah-land marketing on bleeding edge
technologies and shall never be considered anything else!
Perish the thought!
> I personally think it would be a strong strategic move. If they want my help
> they know where to find me.
Don't hold your breath...
--
Cheers
Nuno Souto
dbvision@xxxxxxxxxxxx
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