Oracle Database 10.2 has now transitioned from Premier Support to Sustaining Support.
- From: Sheldon Quinny <sheldonquinny@xxxxxxxxx>
- To: Oracle-L Freelists <oracle-l@xxxxxxxxxxxxx>
- Date: Thu, 1 Mar 2012 14:53:07 +0300
Oracle Database 10.2 has now transitioned from Premier Support to
Sustaining Support. Our records indicate the CSI used for this SR does not
have Extended Support so you are only eligible to Sustaining Support.
Sustaining Support includes assistance with service requests, on a
commercially reasonable basis, 24 hours per day, 7 days a week. It does not
include new program updates, fixes, security alerts and critical update.
The support policy details can be accessed at ?
http://www.oracle.com/us/support/library/057419.pdf ?. If you need Extended
Support please contact your account team. If you are an ACS customer, and
are using your special ACS CSI to file this Service Request, please
included the Extended Support CSI in the Service Request and disregard this
message.
So how do you get query solved on 10G.
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