OT: Employee needed

To ALL,

        First off my apologies to anyone who gets offended, but you all
may know one of more souls out there who have been down sized & is still
looking.  Please reply to me off line.  This is in Andover MA, USA:

        Permanent full time senior-level position within the
HelpDesk/Desktop organization for internal company employee support in a
Windows based  manufacturing environment.  Primary role involves
assisting with call center support and ticketing duties (problems and
service); desktop/hardware (builds, rebuild/recovery) and
software/application support (installs and troubleshooting), and other
internal IT project involvement.  Technical proficiency and experience
in NT/W2K/XP and Microsoft applications, customer service, trouble
shooting, hardware experience with DELL/Compaq required.  Must research,
resolve, and respond to highly complex problems in accordance with
current standards.    Hours are 9:00am to 5:30pm, Monday through Friday.

        Required:  formal corporate HelpDesk/Call Center support (3-5
years) supporting more than 500 users; excellent communication skills
(verbal and written);  customer focus;  independent worker and a team
player.  Must be able to troubleshoot and determine/address root cause
failures.  Must have experience with the following:  DELL/Compaq PCs;
Microsoft applications/Outlook;  AD/Exchange; Ghost supporting more than
500 users.    Support Magic, asset management, GPO, IIS, SQLServer,
Neoteris/SSL (remote access) a plus. =20

Dick Goulet
Senior Oracle DBA
Oracle Certified 8i DBA
--
http://www.freelists.org/webpage/oracle-l

Other related posts: