Re: Flash based MOS going away?
- From: Niall Litchfield <niall.litchfield@xxxxxxxxx>
- To: dbvision@xxxxxxxxxxxx
- Date: Mon, 16 Apr 2012 10:52:20 +0100
Hmm - odd
I get (as part of the sig I think) text of the below form which at least
indicates a format for retrieving SR details when you know the SR number.
Oracle Customer Support
Note: Please do not reply to this email. This mailbox does not allow
incoming messages.
Collaborate with and learn from your Peers, Industry Experts and Oracle
Support Product Specialists using My Oracle Support Community. Join us
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* Flash-compatible Browsers:
https://support.oracle.com/CSP/ui/flash.html#tab=Dashboard(page=Dashboard&id=()),(page=SRView&id=(&sr_number=
<sr>))
* HTML Browsers:
https://supporthtml.oracle.com/epmos/faces/SrDetail?srNumber=<sr>
* Mobile: https://support.oracle.mobi/MMOS/faces/srSearchRequest.jspx?sr=
<sr>
Note: This link is for technical Service Requests only. Non-technical
Service
Requests and On Demand Service Requests cannot be accessed from this link.
On Mon, Apr 16, 2012 at 10:42 AM, Nuno Souto <dbvision@xxxxxxxxxxxx> wrote:
>
> Maybe the ones sent to you. The ones I receive from MOS most definitely
> only
> contain 1 (one) link, and it is to the flash site. And I do remember how
> to
> count, so it is definitely only one.
> --
> Cheers
> Nuno Souto
> in sunny Sydney, Australia
> dbvision@xxxxxxxxxxxx
>
> Niall Litchfield wrote,on my timestamp of 12/04/2012 9:45 PM:
> > Current SR emails contain a flash link, an HTML link and a mobile link.
> This is
> > quite a new improvement.
> >
> > On Apr 12, 2012 11:42 AM, "Nuno Souto" <dbvision@xxxxxxxxxxxx
> > <mailto:dbvision@xxxxxxxxxxxx>> wrote:
> >
> > rjamya wrote,on my timestamp of 11/04/2012 5:17 AM:
> > > Per https://blogs.oracle.com/ebs/entry/the_new_my_oracle_supportit
> > seems
> > > so, not that I'd miss it terribly. HTML site works just fine.
> >
> > What would be nice is if Oracle removed the flash url from their
> automated
> > replies and mailers.
> > I'm tired of clicking on one of their links from a support email
> notifying me of
> > a new message in an SR, only to end up at the flash site logon
> page...
> > I guess it takes a while for the left hand to receive the messages
> sent to both
> > appendages?
>
> --
> //www.freelists.org/webpage/oracle-l
>
>
>
--
Niall Litchfield
Oracle DBA
http://www.orawin.info
--
//www.freelists.org/webpage/oracle-l
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