Hello All, Workflow events are piling up in my R12 environment. I have very less idea on WF areas and also working with SR but it requires services to be down with the resolutions so far. Can someone please suggest or advice if you had similar issue in your environment and resolved with no downtime which requires to rebuild the WF tables? Application version : R 12.0.4 Database version : 10.2.0.4 Host : HP UX 64 bit EVENT_NAME STATE COUNT ------------------------------------------------------------ ------------------------------------ ---------- oracle.apps.cs.sr.ServiceRequest.updated 0 = Ready 99765 oracle.apps.jtf.cac.notes.create 2 = Retained 94163 oracle.apps.cs.sr.ServiceRequest.relationshipcreated 0 = Ready 51055 oracle.apps.cs.sr.ServiceRequest.statuschanged 0 = Ready 27422 oracle.apps.cs.sr.ServiceRequest.created 0 = Ready 12465 oracle.apps.cs.sr.ServiceRequest.updated 2 = Retained 11418 oracle.apps.cs.sr.ServiceRequest.reassigned 0 = Ready 10796 oracle.apps.jtf.cac.task.createTaskAssignment 0 = Ready 10202 oracle.apps.jtf.cac.task.createTask 0 = Ready 9013 oracle.apps.fnd.wf.ds.user.updated 0 = Ready 7752 oracle.apps.jtf.cac.task.updateTask 0 = Ready 5005 oracle.apps.cs.sr.ServiceRequest.relationshipcreated 2 = Retained 4618 oracle.apps.jtf.cac.task.updateTaskAssignment 0 = Ready 3727 oracle.apps.ar.hz.Person.update 0 = Ready 2997 oracle.apps.fnd.wf.ds.role.updated 0 = Ready 2928 oracle.apps.wf.notification.send 2 = Retained 2423 oracle.apps.cs.sr.ServiceRequest.statuschanged 2 = Retained 2159 oracle.apps.jtf.cac.notes.create 0 = Ready 1180 oracle.apps.cs.sr.ServiceRequest.reassigned 2 = Retained 1159 oracle.apps.ar.hz.Person.create 0 = Ready 824 oracle.apps.cs.sr.ServiceRequest.created 2 = Retained 664 oracle.apps.jtf.cac.task.updateTask 2 = Retained 663 oracle.apps.jtf.cac.task.createTaskAssignment 2 = Retained 576 oracle.apps.fnd.wf.ds.user.updated 2 = Retained 569 oracle.apps.jtf.cac.task.updateTaskAssignment 2 = Retained 528 oracle.apps.jtf.cac.task.createTask 2 = Retained 446 oracle.apps.ar.hz.OrgContact.create 0 = Ready 116 oracle.apps.ar.hz.Relationship.create 0 = Ready 116 oracle.apps.ar.hz.Person.create 2 = Retained 86 oracle.apps.ar.hz.Location.create 0 = Ready 75 oracle.apps.cs.sr.ServiceRequest.relationshipdeleted 0 = Ready 72 oracle.apps.cs.sr.ServiceRequest.relationshipdeleted 2 = Retained 48 oracle.apps.jtf.cac.notes.update 2 = Retained 19 oracle.apps.ar.hz.OrgContact.create 2 = Retained 9 oracle.apps.ar.hz.Relationship.create 2 = Retained 9 oracle.apps.ar.hz.Location.create 2 = Retained 6 oracle.apps.cs.sr.ServiceRequest.newcontactadded 0 = Ready 5 oracle.apps.ar.hz.Location.update 0 = Ready 1 Thanks, Shastry